Dear Editor:

A couple of people asked that I write this letter.

A local insurance company has, it seems, been victimizing senior citizens. It signs them up, and when called to cancel their plans, has been ignoring phone and written requests to do so. When clients are told via phone conversations that they are cancelled, there is no written notification to Medicare or anyone else, and they are left hanging in a “dead zone.”

When they do actually receive written notice, there are major errors in the date of supposed cancellation.

This has happened to my mother. She is disabled, poor and cannot pay any of the expenses incurred due to this company’s negligence.

We learned that a wonderful, kind lady named Joann at SEACUS is handling these complaints. She is a volunteer.

She knows of at least five others who are having these same problems. Senior citizens having problems with their insurance should contact her at 428-3229.

Is this company committing fraud, or does it just not know what it is doing?

Thank you for this opportunity! I hope this helps more people.

Sincerely,

Rhonda Kimble

Pima