Comments

ac wrote on Nov 20, 2009 8:33 AM:

" I haven't been to Safford in a while, so instead of going to Walmart I decided to take a walk down Mainstreet to see what the stores there had to offer. I didn't get very far, the loud music coming out of those speakers some genius thought of putting on the lamp posts was so annoying that I left after 10 minutes. Walmart may have some cranky employees, but I'd rather put up with that, then to be on Mainstreet. "




quit crying wrote on Nov 20, 2009 2:06 AM:

" everybody that is complainning about the wal~mart associates do you not realize alot of times YOU as customers come in shopping and have attatude and demand so much from the associates and you get rude with them yes they are in deffence because they are not heartless they do have feelings and for every grouchy associate there is a happy helpfull 1 that is more than willling to help you find what u need!! so please take it in to consiteration and dont stoero type them all just remember if you have attatude they will to. they're nt robots "




China-Mart wrote on Nov 19, 2009 5:48 PM:

" TO UNBELIEVABLE: Since there are poor people starving and suffering in other countries why don't you stop buying groceries for a week and eat some food out of the dumpster's of local restaurant's? This will enlighten you and make you appreciate life. The Americans that are suffering abroad for our freedom are doing it so I can enjoy freedoms such as capatalism, that is, choosing the store with the best service to shop at. Wal-mart is sub-standard. You don't have to eat garbage to know a steak tastes good. "




TRM wrote on Nov 19, 2009 1:59 PM:

" I to am tired of long lines and poor customer service. I drive quite a distance to even shop at the Safford, Wal-Mart. I will now go to Tucson twice a month to spend my hard earned money at a store that appreciates my patronage. "




Unbelievable wrote on Nov 19, 2009 12:54 PM:

" I read through as many of the comments as i could. Wow! I know everyone has an opion, but it all sound's pretty selfish to me.. Dose any one out there think about people who have nothing. like our men and women over sea's who go with out sleep or even eating or running water for days on end. be thank ful and start treating each other better!!!! give then something to be proud of what they are protecting.. "




A former associate wrote on Nov 19, 2009 11:16 AM:

" As a former associate I have to agree with many of these comments. I can tell you if you get bad customer service it's becasue of Management. They say they have the open door but when you try to talk to the store manager all she does is roll her eyes and makes you feel small. she barks out commands but never is an example. Associates would love their job if they were treated better by their store manager. Bring back Mary Jane or Dainel or even co mgr Ty.. "




jdp wrote on Nov 18, 2009 11:42 PM:

" seriously, all you people complaining are nothing more than a bunch of pretentious crybabies. yes there may be a handful of employees whose attitudes could use a small adjustment, but have any of you stopped to think that just MAYBE the cause of that is all of your holier than thou attitudes? they are employees, not servants, so quit whining on a message board because its not going to help and us down to earth folks know it could be far far worse than you all make it out to be. "




China-Mart wrote on Nov 18, 2009 6:50 PM:

" ...and at the end of the day the wal-mart manager looks at the books and the sales have not declined, so why change a thing. "




aggrevated wrote on Nov 18, 2009 2:04 PM:

" I used to love going to Walmart!! This new store is awful though! The old one was much better! And I hear tons of other people saying the same thing! And it is always SO HOT in there in the summer, I feel bad for their employees! And the LONG LINES are an everyday thing! This Walmart in Safford has poor customer service just for making their shoppers stand in line for 20-30 mins every shopping visit! I have things to do people!! GET MORE CASHIERS!! "




Do they care wrote on Nov 18, 2009 2:01 PM:

" No they don't. I complained many times. More then once, I went to customer service for many returns. A women with blonde hair now red (no name tag) but we know who she is. Well more then once texting and on her personal phone makeing calls. You have to wait till she is done. Always the same response. Sorry it was very inportant. Dont these people have a lunch or 15 mim. break where they can make personal call?. OH YES belive me I have complain. but next day again. Do they care ? NO NO NO "




Info 4 Ya wrote on Nov 18, 2009 1:57 PM:

" " CALL 1-800-WALMART - COMPLAIN trust me the customer does have the authourity to get things done - plue you get a gift card because management HAS to call you back...
CALL PEOPLE CALL AND COMPLAIN " "




Pamela wrote on Nov 18, 2009 11:00 AM:

" You know if more people would start boycotting Walmart and it's ways of doing things rather than seeing the store as a "convenience" and doing ALL of their shopping at it, the mayhem would somewhat subside. Start using other stores and watch how Walmart's attitude changes. Yes, it means more stops and a little more time but it is so worth a courteous smile and thank you that is received from a caring cashier at another store. I make it a point not to shop for anything in Walmart that I can buy from another store. "




SHOPPER wrote on Nov 18, 2009 8:13 AM:

" What someone needs to do is make a copy of all these comments and send them to corporate and let them deal with management on down. The issue starts from the top maybe wal-mart should reconsidered some of the people who should be making a difference. "




CSR wrote on Nov 17, 2009 4:37 PM:

" I work in the customer service field and it is MY job to SERVE the CUSTOMER. If I am having a bad day I cannot take it out on the customer. I understand that in today's ecomony that many don't have a choice but to work at Wal*Mart, but that is not the customer's fault. So stop taking it out on us that you have a crappy job and/or a crappy life! "




AZ Girl wrote on Nov 17, 2009 4:32 PM:

" THANK YOU SAFEWAY for having the friendliest, most helpful employees in the Gila Valley. I dread going to Wal*Mart so I do most of my shopping at Safeway now. I do appreciate the occasional Wal*Mart employee that is friendly and I am sorry that you few are getting a bad wrap. But I am disgusted with Wal*Mart for tons of things, too many to get in to. But one thing that really erks me is that Duncan customers are never recognized. We spend just as much money in that store as anyone. "




Wal-Mart Assoc. X wrote on Nov 17, 2009 12:15 PM:

" I work at Wal-Mart and would like to apologize for the way some Associates treat others. No I'm not management, I'm a single mother who could only find work at Wal-Mart, for that Im thankful. I try very hard to be polite and helpful.Most of the time I am repayed with politeness and smiles. Other times I am not. This is MY job I chose it. I may not like it but I don't have to tell you about it or mistreat you as a customer. When Sam Walton was alive it was a different store, but we can't bringhimback. "




bb wrote on Nov 15, 2009 12:34 PM:

" walgreens is always happy to welcome customers.. they have always been really pleasant with me! plus you dont have to wait in terribly long lines. "




real2all1 wrote on Nov 14, 2009 4:35 PM:

" I love walmart.I worked there for many years until i had a fallout with one of the assistant managers there, I quit, got a better job and still shop there to this day.I still know most of the old employees that still work there by there first name even without looking at their name badge. Supply and demand that is what it boils down to. Ammo if you can find it, will be there at a lower cost than any where around here in the valley. You have to take the good with the bad, thank you... "




China Mart wrote on Nov 13, 2009 8:05 PM:

" TO WORRIED: Give me a break, you don't know what work is, nor do you know what abuse is. Wal-Mart has it's problems because of everyone's work ethic. Everyone wants to collect a paycheck without earning it. "




EileenDalla wrote on Nov 13, 2009 6:49 PM:

" I do shop elsewhere.
I live in San Simon so have to travel to where ever I shop, but Safford is the closest, being about 57 miles from my home. After several years of poor service and grumpy employees at your Walmart, I now dirve to Silver City to do my Walmart shopping Not only are the employees friendlier and the service better, but the attitude of the customers is 100% brighter than in your store.
A cranky business atmosphere makes for cranky shoppers. "




barenecessities wrote on Nov 13, 2009 8:29 AM:

" I used to shop at Wal-Mart but after going and having to wait forever to get checked out I don't go but for the bare necessities. I get things I cannot get at the Dollar Store shop. I shop for grocerites at Safeway and use coupons which Wal-Mart does not double. We used to spend $800 to $1000 a month at Wal-Mart and I bet we only spend maybe $40 now if they're lucky. "




Stuck wrote on Nov 12, 2009 11:21 AM:

" Alot of people from this valley cannot afford to go elsewhere with low competitive prices that walmart has to offer. "




stephanie post wrote on Nov 11, 2009 10:16 PM:

" here here!! I agree!! "




worried wrote on Nov 11, 2009 6:18 PM:

" Ok, everyone is complaining about the mean employees, has anyone ever thought to wonder what has made them this way? Why not worry about their working conditions? Are they being mentally and emotionaly abused? I have seen mental and emotional abuse first hand. I was told by a manager that his employee could not talk to customers because they were working! Isn't it their job to talk to the customers and see what their needs are? Instead of complaining about the employees, take a look at the managers! It is a hostile working environment! O.S.H.A. should be called immediately! "




sick of cranky customers wrote on Nov 11, 2009 6:10 PM:

" I work at Wal-mart and i like my job. But no customers are not always right.And yes management zms and store managers need to learn how to work.when Daniel and Mary Jane were here they were not scared to work.They even ran the registers what up with that instead of calling your workhorses up to the registers why don't you candy and your assistants and your zms get on.Instead sitting in the back in your office or just walking around. "




pissedandconfused wrote on Nov 11, 2009 5:36 PM:

" The new manager is NOT even known to the community. You NEVER see her, if you do she walks the opposite direction or totaly avoids you like a plague! I don't work for Wal-mart but I can assure you that I am tired of all the ticked off employees. They weren't like that until the current manager got there. I'd be mad too if my job was always thrown in my face and NEVER appreciated! "




Former employee wrote on Nov 11, 2009 3:11 PM:

" CALL 1-800-WALMART - COMPLAIN trust me the customer does have the authourity to get things done - plue you get a gift card because management HAS to call you back...
CALL PEOPLE CALL AND COMPLAIN "




Use2livethere wrote on Nov 10, 2009 11:54 PM:

" Wow... are you really suggesting that rather then a customer expecting quality customer service that she should just go some where else? Think about that...As a customer we should expect quality service. The attitude that we can "just go shop somewhere else", is what leads our manufacturing and sales of products to go to other countries. Companies should adopt the attitude that employees are replaceable, but customers are not. I would suggest contacting the GM of Walmart. I am sure they would be interested in your experience. "




get a life wrote on Nov 10, 2009 10:26 PM:

" you are most likely the type that complaints about everthing.I bet anything anyone would do to please you, you would still find wrong.I say that you are just a very unhappy person. "




If ya dont like it wrote on Nov 10, 2009 9:18 PM:

" If ya don't like Walmart there's a real easy solution
STOP SHOPPING THERE!! Then you don't have any reasons to complain...LOL I would like to see anyone out there who doesn't shop at Wal Mart!! "




Russ wrote on Nov 10, 2009 7:22 PM:

" It pains me but I must agree with Bwana just on this post. Sourness begets sourness. Try some honey. Might make all the difference in the world. "




Huh wrote on Nov 10, 2009 4:56 PM:

" We live in Gila Valley...d'oh...what mind mentality are you expecting? do de de do do.... "




Tired of Walmart wrote on Nov 10, 2009 3:27 PM:

" Where do I start. I have several issues with Wal-Mart. First, I was trying to by a cake for a birthday party. I waited for about 10 minutes while an employee talked on their cell phone. She finally told who she was talking to, " I have to go". Then she looked at me and said in an angry voice, " what do you want"! I said I needed to buy a cake. She responded by saying, I hope you do not need anything written on it. I told her it is for a birthday. She said, we are notputtinganythingonthecake. "




bwana wrote on Nov 10, 2009 3:27 PM:

" Given the rudeness of the contibutors here, it is no wonder they are the first to complain of rudeness in others. You reap what you sow.
I've always dealt with people as equals regardless of the job they hold and that seems to make a difference in how nicely they react. Imagine that!
Give good vibes with a smile; get good vibes with a smile right back at ya! "




wayne wrote on Nov 10, 2009 1:49 PM:

" Excited to get a camera, I shopped online and found one a Walmart on sale, so my girlfriend and me went down to get it. I stood for about twenty mins looking and smile at the employees. Like hey I want to buy one. My girlfriend stared to get upset. and said real loud. This gentalman wants to buy a camera.
This girl behind there was talking and laughing with three other employees. I said real loud I will spend my money some where else. and we walked I got the same camera at Walgreens. walmart lostallmyshoppingmoney. "




pat wrote on Nov 10, 2009 12:52 PM:

" May I make a suggestion to you people, simply go to the cashiers that have worked there for a long time.You know who they are I think they are the nicest ones there. Oh and quit whining already! If you dont like shopping there then shop at Kmart! Oh thats right I forgot! Kmart closed down not enough business! So quit being a bunch of babies! "




Bre wrote on Nov 10, 2009 8:38 AM:

" I was at Walmart over the weekend, and cashier was yelling across to the other cashier saying " i got so drunk last night ill have to tell you about it when i get a minute", serioiusly?! people need to take pride in their jobs, whether or not they get paid a lot, or how they are treated. I have met some friendly workers their, the produce people are always really helpfull and nice. I think the cashiers are the most irritating. "




... wrote on Nov 10, 2009 2:09 AM:

" WOW...This is rediculous! Walmart is Walmart... you're not gonna change anything with what you're saying. If you don't like it shop somewhere else. There are plenty of other stores in and out of this town. It's not gonna matter whereyou go. Being nice or not there's always gonna be those employees and customers who treat you like crap. Why talk about it and bring your day down? Just forget about it and move on with a better day. Stop gripping and complaining people!! "




pissedand confused wrote on Nov 9, 2009 10:02 PM:

" I have been to ALOT of Wal-Marts. I have worked VERY closely with MANY of the employees. I have been here through three managers and know for a fact that when Daniel was the manager, the store was up in sale by 10% ALL of the time, the employees were happy and people enjoyed going to work. Then when Mary Jane was manager, things still went well. People still enjoyed going to work and didn't hate showing up to work. Mary Jane was always seen at the front of the store and was willing and ready to help! "




Manager Failing wrote on Nov 9, 2009 8:56 PM:

" If she was doing a great job, there would not be so many people who hate working at Walmart and display rude behavior toward customers.

It is her responsibility to ensure that the assistant managers and zone managers treat the associates with respect as well as ensuring that the customers are satisfied. "




silent but deadly wrote on Nov 9, 2009 8:51 PM:

" I dont know who or what possesed this person to write that the store manager is doing a good job! You must have gotten her confused with somone else! Can I get you a kleenex. BROWNNOSER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! "




phones wrote on Nov 9, 2009 4:30 PM:

" every time i go in to walmart it seems like the managers are always socializing and have their worker bees working their bums off. It is funny because you can tell when someone gets promoted into some type of manager position. it goes to their head and they think it comes with the promotion to treat their subordinates like they are beneath them. i worked as a cashier during the francinera and i am glad that Candy came in and got rid of some of the cancer. she still has lots more work to do "




store manager wrote on Nov 9, 2009 4:24 PM:

" The store manager Candy is doing a great job. She came in and made it know that she expects employees to do their work. She cleaned house of those employees that were there as a social engagement. She has made the assistant managers and zone managers accountable and they do not like it. Because they are unhappy they treat the associates like they are worthless. Ever heard the saying that your employees make you look good? I put blame on the assistants, i have been in the store and heard them verbally abuse associates. "




Needs to be Said Again wrote on Nov 9, 2009 4:16 PM:

" Although it has been posted already, it needs to be posted again:

IF YOU DON'T LIKE SHOPPING AT WALMART, THEN DON'T SHOP AT WALMART.

IF YOU ARE NOT HAPPY WITH THE SERVICE, THEN COMPLAIN TO THE HOME OFFICE AT 1-800-WAL-MART. (800)925-6278 "




Remember wrote on Nov 9, 2009 4:14 PM:

" To all the customers out there, please remember that the person (employee)you are being hateful to is someone's brother, sister, father, mother, grandmother, grandfather, son or daughter. My child works there and I know for a fact that she is a very easy going, loveable and does not have it in her to be ugly to anyone but I have witnessed customers verbally abuse her because she couldn't make their shopping experience what they thought it should be. Remember to treat others as you would like to be treated and remember KARMA will come back to visit you. "




And.. wrote on Nov 9, 2009 8:56 AM:

" What does it matter how much a Walmart employee gets paid, or how many or few days they get for personal time off or sick days? They chose the job KNOWING what it entails. Every person that works at Walmart KNOWS they will be dealing with customers one way or another. Each employee needs to remember they are there to serve the customer whether the customer is nice or not. If they can't handle it, find another job. No need of the company having a bad rep because the employees can't be nice. "




LOL wrote on Nov 8, 2009 11:01 PM:

" Ok, so because things don't go the way you expect them to it is OK to be rude to customers??? Whatever, it is YOUR JOB so GRIN and BEAR IT!!! Or QUIT! Or get FIRED when you get enough complaints because the managers and corporate aren't going ot care that you had a "rude" customer, but they are going to care that you were considered rude while you are being PAID to help all customers!!!! Oh and why doesn't ANYONE know where ANYTHING is in Wal-Mart??? You do WORK there right???? I can't ever find anything anymore! Really frustrating!! "




OUTSIDER wrote on Nov 8, 2009 6:11 PM:

" WE WERE PASSING THROUGH AND STOPPED AT WALMART FOR A FEW THINGS. I NEEDED SOME THINGS ON A TOP SHELF AND YOU CAN READ THE SIGNS TO ASK FOR HELP, WELL, I DID. I WAITED ABOUT 30 MINUTES AND THE YOUNG MAN TOOK HIS TIME TALKING TO A FRIEND. I ASKED ANOTHER YOUNG MAN TO HELP ME AND HE IMMEDIATELY CAME, ASKED IF I NEEDED SOMETHING ELSE. THERE ARE SOME GREAT PEOPLE WORKING THERE. WHENEVER WE PASS THROUGH I ALWAYS LOOK FOR THIS YOUNG MAN AND HE ALWAYS HELPS. WITH A SMILE. "




Norm wrote on Nov 8, 2009 9:59 AM:

" There is a difference, in my book, between grouchy and rude. Anyone can be grouchy,
now and than. Rude is when a handicapped
person hobbles down the aisle and a Wal Mart
Manager, on a Mission of Importance,
barrels down on a collision course with me, clearly expecting me to git out of their way. Customers & their kids do the same, but not just at Wal Mart, in other local stores, too . . . . Give the old and infirm
a break. We Fall, break bones, die. "




PoppieD wrote on Nov 8, 2009 8:59 AM:

" I will bet that 99% of the writers here will be in Wal-Mart this month at least once, so if you are that unhappy, do not enter the doorway, or quit complaining "




To Agree 100 wrote on Nov 8, 2009 8:28 AM:

" I met your rude clerk that has a phobia about getting a divider stick placed on his counter. What is his problem? Afterall we are not trying to abscond with the goods!! What happened to "The customer is Always Right"? Best policy is to avoid his counter like it was suggested by another poster. No need to subject ourselves to such behavior when there ARE other clerks that are cheerful and courteous. We have to give credit and thanks to those who maintain a professional air about them. After all they are performing an honest job. "




cc wrote on Nov 7, 2009 10:32 PM:

" Any comments about walgreens customer service? They seem to have a great selection to choose from "




Russ wrote on Nov 7, 2009 5:47 PM:

" I miss Matt/JoePublic. We could benefit here from his investigatory skills. "




I DK wrote on Nov 7, 2009 3:59 PM:

" TO all you who complain::
I dont care how much time the employees are allowed or if they even get sick pay, if you are sick and work around the public you need to STAY HOME. No matter what job you have. "




TO k wrote on Nov 7, 2009 3:56 PM:

" If you are underpaid and over worked, clock out in a bad mood, or whatever the reason, that's no excuse at all to treat a customer rudely. Maybe the customer you are treating rudely is overworked and underpaid also. Its best that everyone just remember to be kind no matter how you're feeling and treat others as you want to be treated. "




AZ wrote on Nov 7, 2009 3:52 PM:

" If its against store policy to be taking pictures in the building, then why do the photo department people take pics of kids with the Easter bunny? Or some stores you have pics of other associates and managers plastered on the walls. I have a friend that cannot leave her house and when she needs a specific items (like fabric) that cannot be bought online, pictures have to be taken of the fabric to show her later so she can choose what she wants. Is that an exception you're talking about "K"? "




To All Who Complain wrote on Nov 7, 2009 1:06 PM:

" Excuse me? If pay is so bad, why work there? I'm sorry but using the excuse that low pay = bad service is a CROCK OF BOLOGNA. There are plently of nice people needing a job that would be happy for the pay with better attitudes. If the management allows it, then why change? I have been hearing rumors about how bad this Walmart was doing in sales. Guess the answer is right here. There is 1 checker that is the nicest person on the planet and he talks to everyone. He should run the place. "




I agree with Majority 2 wrote on Nov 7, 2009 12:54 PM:

" They should put in a self-check lane since they seem to only want to allow 2 lanes on a busy pay day. I don't know the manager, but I think that the big boss needs to crack the whip. The prices have gone up over $1 plus on some stuff (maybe to pay for their new generic brand). Between 2 weeks ago and a few days ago, a few items went up .50c. Don't blame the economy. I thought this was Walmart, lower prices, what a joke. Prices are squeeking close to their competitors. Seriously. "




I agree with majority wrote on Nov 7, 2009 12:46 PM:

" I have to agree with the majority here. This Walmart is the most unpleasent Walmart to go to. I have shopped at many different Walmarts and this one is really on the bottom of the list of places to shop. I think they really believe that people are desparate around here, so they can do whatever they want. I have a bad experience in there every 3rd time I go. Whether it be unstocked items, bad attitudes, 1 lane shopping with long lines, it really is bad. I have been complaining for a while about it. "




To Agree100 wrote on Nov 7, 2009 12:43 PM:

" Hey, AGREE100, I had the exact same thing happen about a month ago in Walmart. I grabbed the divider myself, stuck it on the conveyer, and there was still 1/2 the conveyer of the other customers stuff on the belt. He grabbed it and put it up. I just picked it up and put it back on and looked at him when he said something about knowing who's was who's. I betcha it was the same person. I thought it was the oddest thing because I never had that happen before. He was grumpy. "




k wrote on Nov 7, 2009 10:02 AM:

" I did forget one thing, it is in the policy about cameras in the store. A lot of stores have banks, and we have had some people come in taking pictures of the bank, only for it to get robbed days later. Sometimes there are exceptions, but it is just a safety precaution. "




k wrote on Nov 7, 2009 10:00 AM:

" I work for walmart, and I believe that a lot of the crankiness comes from how we are treated. There is no "respect for the individual". Our crew all feel worthless when we leave in the mornings after a night of being over worked, and disrespected, but we all need our jobs, and at my store atleast, fake a smile and go on. The "if u don't like it quit", isn't that easy. Not with families to support. Guess we are all just gonna wait for a change... "




all you who complain wrote on Nov 6, 2009 6:19 PM:

" Do you people out there know just how little of pay the workers at Walmart receive?? If you get ill they do not allow sick days you must take your holiday and vacation and I guess be glad you even have that. If an employee is developing your film and the time goes past when their shift ends, they must still stay and work without getting any overtime pay...So the next time you run into an employee thats a little cranky maybe they have the swine flu or worse and couldnt take time off... "




M G wrote on Nov 6, 2009 5:35 PM:

" I agree that going into Wal mart can sometimes take a iron stomach. But as a former associate of the store I can say that I tried really hard to pass on the "Wal Mart" ideal to the customers. But many times the customers were very rude to us. This caused a trickle effect. It's not an easy job. It comes from all over management, the drama within the store itself, and customers that no one can please. But yes there are some associates that are just plain rude, but take into consideration what kind of day theyhad "




Workin at Wally wrote on Nov 6, 2009 3:55 PM:

" Walmart's new motto:

Save Money. Live Better.

It doesn't say anything about not being treated badly. Get over it!

The associates get treated badly by both the managers and the customers and you expect them to be in good spirits.

Others say-If you don't like it, find another job. That is an easy thing to say, but this county is over 15% unemployed. I guess that that does not mean anything if you have a job and are happy with it. "




look around wrote on Nov 6, 2009 2:01 PM:

" I agree with other comments that there are other stores to shop in this valley. Wal-Mart is not the only one! Dollar Tree, Family Dollar, General Doller offer all kinds of merchandise in their stores. I was looking for plain jars with a top for a craft ( not canning jars) and Wal Mart prices were very exorbitant. I found nicer ones at General Dollar for half the price. Go look at their christmas offerings, they are very nice and nicely priced. I also very often go out of town to shop simply because I want a choice. "




To Johnb wrote on Nov 6, 2009 1:16 PM:

" You should have left and gone over to Ace Hardwares paint department, the employees that work there are always asking if you need help and know exactly what they're doing. I'ts a real pleasure to shop there. "




to alice wrote on Nov 6, 2009 10:59 AM:

" it may not be allowed but it sure is being done and by a lot of people and being posted on the different sights. and yes it is inside of wal mart too. "




johnb wrote on Nov 6, 2009 10:36 AM:

" While waiting for someone to help me in the paint dept. I waited almost 30 minutes. Finally, I... yes I, got on the loud speaker and asked for assistance in the paint department, letting them know that I was an irate customer that had waited for 30 minutes. So, with that said, Walmart service is poor. Most of the people there are grouchy and could care less about the customer. "




wishmaster wrote on Nov 6, 2009 8:29 AM:

" Wal-Mart does have some very nice friendly people, but I decided I need to support some of our other local stores. I shop at Dollar General and Bashas'. They both have friendly helpful employees, and I feel they appreciate my business. A lot of their prices are very competitive also. I still do shop at Wal-Mart, I just don't buy everything there any more, but when I go there and see the packed parking lot, and people with cart loads inside, not too many people do shop anywhere else. "




Quit wrote on Nov 6, 2009 8:17 AM:

" If you work there and you dont like it just quit! no one is making you stay. "




AMERICAN wrote on Nov 6, 2009 6:33 AM:

" lead by example!!!!!!!!! the workers work hard. walmart pays alot better than most places. the managment team there is the reason the workers are the way they are. they probably get treated worse than the customers. they probably wouldnt be so rude if maybe we on the outside understood their tiredness "




Alice wrote on Nov 6, 2009 4:50 AM:

" Yes, picture taking is forbidden inside of Wal Mart's walls. They do not want their competition to perhaps see a newly set mod that they could reproduce and take sales away from their multibillions. Wal Mart worships the false idol of money and it comes before EVERYTHING else including treating their associates like human beings. Cranky employees are a result of poor treatment, pressure, threats and poor wages. Pity them for having to work there. Shopping there only fuel Wal Mart. Think about that before you walk through those doors again. "




DMiller wrote on Nov 6, 2009 12:39 AM:

" I may have run across one or two cranky or downright unfriendly employees while shopping at Wal-Mart, but overwhelmingly the cranky, rude and inconsiderate awards go to the customers. The ones with a full cart in the 20-or-less aisle, right in front of an elderly woman with two items. The ones who park in the middle of an aisle to socialize. The ones who scream obscenities at their kids, or ignore them altogether. And put your carts where they belong! Maybe that's why the associates bare their teeth instead of grin... "




TO AGREE 100 wrote on Nov 5, 2009 11:33 PM:

" OMG...the same guy did that to me!! I was so mad!! How funny....he must have issues with the dividers...haha. "




this is to uuhhh wrote on Nov 5, 2009 9:41 PM:

" I looked it up again and typed in FUNNY PICTURES OF WALMART CUSTOMERS. a lot of choices popped up to look thru. they had their site crash but their getting it back up .they had 500,000 viewers. and guess they were not ready for that many. they claim not to be mean spirited in their pic. taking. I used google to look this up. you can read more about this on google. "




Sierra Vista Resident wrote on Nov 5, 2009 8:42 PM:

" They expanded our Target here in Sierra Vista a couple of years ago and I have not shopped at Wal-Mart since. To purchase Guns, ammo and Hunting/fishing licenses I support the local gun shops and Sports stores and get very good service. Buy Made in U.S.A.! "




worker wrote on Nov 5, 2009 5:15 PM:

" Wal mart needs more workers not no more management the ZMS people are a laugh.Get rid of them. Wal mart needs more people that work.Not people that just walk around and do nothing.To the store manager watch your management team they are taking advantage of you and your associates.Is it your store or what open your eyes please.Because in reality its gonna be your job on the line not theirs.THANK YOU. "




associate wrote on Nov 5, 2009 5:05 PM:

" I have worked at Wal mart many years. And i like my job. I like most of the customers the ones that treat you with respect. But i also have had some real cranky and rude customers.Come on people there is not one perfect person in the world.And your are not god to judge If you cant deal with the public stay home and make yourself miserable.And to all you wonderful customers. You are always welcomed we sure love you guys. "




bjmackey wrote on Nov 5, 2009 5:01 PM:

" I went to walmart yesterday to get some things related to his computer..He has DMD and his computer is his life! I wanted some help. Well I had to wait untill the sales assts. stoped complaining about another asst. then butted in to get one question answered. I never did get my other questions answered becasee they went back to their conversation about the other asst. and egnored me like I had no busness interupting them. It's not my problem' if they don't like one of their co-workers,,and it's deffinately not my business.Neadless to say I didn't buy anything.... "




TO WMAssociate wrote on Nov 5, 2009 4:54 PM:

" YOU are the employee. YOU serve the customer. The customer is what allows you to have a pay check on pay days. If YOU are not friendly, nice and cordial to the customer, then YOU won't be the employee anymore. The customer is always right. :) "




WHERES WALDO wrote on Nov 5, 2009 4:48 PM:

" wheres waldo, i MEAN BWANA "




Guns Here wrote on Nov 5, 2009 4:44 PM:

" My Complaint: Be glad that this store even sells guns. Many Walmarts no longer carry guns around the country. "




My Complaint wrote on Nov 5, 2009 3:02 PM:

" I think a country WalMart that takes there guns off display everynight is wrong. I work hard all day and occationally like to go to WalMart and browes. If your not there by 7:00 you lose out. I understand this is the local Managers choice not the companies. If your listening this policy needs to change as it stinks. "




Dont bet on it wrote on Nov 5, 2009 2:33 PM:

" Not always true Myles we have some working at Freeport making more than they should. Just to say. "




myles johnson wrote on Nov 5, 2009 1:45 PM:

" When you pay minumum wage you get minumum minds "




Weary of Walmart wrote on Nov 5, 2009 11:52 AM:

" There's a few good documentaries about Walmart : "Walmart: The High Cost of Low Price."
and....."Frontline: Is Walmart Good for America?" Watch them and educate yourself. "




Mike Daly wrote on Nov 5, 2009 11:33 AM:

" Times have changed and that seems to be the excuse most use for being short tempered. I have found that how I approach something determines the response I recieve. Our society and especially those in sales have forgotten a very important policy in dealing with the public and that is, "the customer is always right". Now whether or not that is the case, it is a good place to start. Yes, there are those who take advantage of the want to please of a good employee, but far and wide, I believe that those folks make up a small percentage. "




workin4myfamily wrote on Nov 5, 2009 10:47 AM:

" I have worked there for 12 years and granted I have bad days and work 2 jobs just to support my family, I still try to be polite to customers. But on the other hand I have been treated rudely for no apparent reason, been ignored because their cell phone was more important because I was nobody important. And been called names because their item rang up wrong. I'm only human like you, I make mistakes too. Don't go in expecting to be disappointed and Do unto others as you would have others do unto you! "




Target wrote on Nov 5, 2009 10:09 AM:

" I know, I use to work for wal-mart for a few years and I use to hate how other employees treated other people or customers. If you are having a bad day don't take it out on others. Remeber you wanted a job. Im just glad i don't work their anymore. From managment to employees think high above others.Why should I waste 15years just to make 15dollors an hr. Remeber you just a wal-mart employee. "




WMAssociate wrote on Nov 5, 2009 9:17 AM:

" I love how the associates are getting pegged as the "cranky" ones. I am one of the MANY nice associates we have at this store. I smile, am courteous, and always ask how the person is doing and what I can do for them. Do I always get a kind reaction? Nope. I usually get stared at like I have 3 heads. It gets worse as the year progresses. By Christmas, im lucky if i even get a grunt as a response. If you want a Nice associate..YOU need to be nice too! "




L Wapnowski... contd wrote on Nov 5, 2009 8:55 AM:

" ...then please step aside and let someone else have it, especially in light of today's economy.On a lighter note, I am still a frequent visitor to Safford because it holds a special place in my heart--mostly due to the people that lived there.It truly saddens me to see and hear how the political and economic structure of this community has turned so many of its citizens into angry individuals. "




L Wapnowski wrote on Nov 5, 2009 8:50 AM:

" My dad was the 1st general mgr of the original walmart that was opened in 1988.At that time, Sam was still alive and the company still lived by his standards.When Sam passed, it all went to h-ll.My dad continued to work for the company for 22 years and, ultimately, in my heart of hearts I know the stress is what killed him.I, too worked as an auditor for them for 8 years and can attest to the horrible working conditions that many of the employees are under.However, if you don't like your job, ..... "




LMG wrote on Nov 5, 2009 8:34 AM:

" I have been in line several times waiting to get checked out while the cashier and another employee are talking. First I thought it was work realted but by the time I approached the register to pay for my items they were talking about this person doing that and this with language that my children certainly did not need to hear. I said "wow, that was uncalled for". They just looked at me and continued. "




Good luck with that wrote on Nov 5, 2009 8:01 AM:

" To TRY WORKING THERE: You work there to serve the customer. It does not matter how rude they are to you, you are paid to give friendly service. Be cranky when you get home, not in the workplace. Your obnoxious comments are the EXACT attitude everyone is complaining about. ~Welcome to minimum wage, you're gonna be there for a while! "




Never Again wrote on Nov 5, 2009 7:55 AM:

" Over a year ago, I had a Wal-Mart cake disaster. I ordered the cake 4 days before I needed it.They called me an hour before I was supposed to pick it up to tell me they didn't have the kit to make it. After going to the bakery to discuss the issue, the bakery manager rolled her eyes, laughed, supported her employees in the same behavior, was childish and obnoxious. Upper mgnmt. starred right through me while I explained their behavior. Nothing was done THANK YOU SAFEWAY FOR YOUR SERVICES! Have not shopped @ Wal-Mart bakery since. "




to Try Working at Walmart wrote on Nov 5, 2009 7:01 AM:

" I was a cashier for 8 years and I know it is not a hard job. Yes, people are rude. Yes, the pay isn't great. But you can still choose to be a decent person and treat others with respect. You could also get an eduction or prepare to move somewhere that more jobs are available. "




look for the good ones wrote on Nov 5, 2009 6:59 AM:

" I have learned which cashiers are competent and friendly. I look for them first and get in that line even if it means a longer wait. I do the same at Bashas and Safeway. "




jms wrote on Nov 5, 2009 6:51 AM:

" I think most Walmarts are like this. When I lived in Tucson I always shopped at Target even though the prices were slightly higher. It was worth it to me to have friendly service, clean stores, and shorter lines. "




boycott wal-mart wrote on Nov 5, 2009 6:44 AM:

" I know it's tough for you Gila Valley folks but you should try to support your local small businesses. No matter how much you complain to wal-mart mngmt as long as the cash is coming in not much will change. Between the grocery stores and the hardware stores you can pretty much buy everthing that you can get at wal-mart, and there's always the internet for stuff you can't. "




jdp contd wrote on Nov 5, 2009 4:38 AM:

" im sure very few of you have legitimate reasons to complain. i can count on one hand the number of times i've seen a safford wal mart employee treat customers bad who didnt deserve it, generally what i see is customers treating these people, who are trying to do their jobs, like servants with absolutely no respect because they feel that they're superior to department store employees. and by the way, the photograph policy is an anti-terrorism measure, look it up. yeah it might be silly but its the same reason you cant go around photographing/videotaping the insides of airports. "




jdp wrote on Nov 5, 2009 4:33 AM:

" most of you people complaining need to get over yourselves, and all the people saying "if you dont like working there get another job" need to realize there ARE NO OTHER JOBS, or most of wal marts employees wouldnt be there. do you really think anyone went to wal mart as their first choice? doubt it, im sure if you asked all those folks in the blue shirts the majority would tell you it was a last resort. and to "china-mart", c'mon, calling it that makes you sound immature and ignorant, youre not funny at all. "




Going China wrote on Nov 4, 2009 11:49 PM:

" The solution is simple; Don't shop at Walmart. It may be an inconvenience to shop at other stores, but at least they appreciate you business.

I remember the days when most of Walmart products were made in the USA. Now, like all the dollar stores, ninety percent of their stuff comes from China or some other third-world country.

We're killing ourselves by supporting these not-so-local merchants. "




TO agree 100 wrote on Nov 4, 2009 10:35 PM:

" I really think I know who you are talking about when you mention the divider thing. I've been to his line a few times and he ALWAYS removes the divider and says he doesnt need it. To save yourself frustration, just avoid his line when at all possible. I am from now on. Easier to find another line then it is to get a manager up there to complain to. "




TO Diana wrote on Nov 4, 2009 10:29 PM:

" There are a lot of rude workers at walmart I will have to agree. If the store wants to keep customers I do believe they need to rethink who they hire and fire those who cannot make the customer happy. Which is the TRUE goal of Walmart. (Or suppose to be) "




AZ wrote on Nov 4, 2009 10:25 PM:

" TO: Try Working at Walmart..If you are not happy with your job, then go find one that you are happy with. Wal-Mart has to have customers in order to stay open. If the store is filled with rude employees like yourself is presenting to be, then no one will shop there and the store will close. Therefore you'd loose your job anyway. If you cannot be nice, then simply smile and walk away or find an employee that can be nice and let them do your job. "




Call Home Office wrote on Nov 4, 2009 9:50 PM:

" Yes, call the 1-800-WAL-MART number with any and all complaints. That is the only way in which things will change in the store.

Keep calling. "




China-Mart wrote on Nov 4, 2009 9:23 PM:

" Where do I start? Just look at the sloppy standards china-mart has for the way people dress. You would be unhappy also if you had to work with such slobs. Low, low standards. I travel quite-a-bit and all of the china-marts are the same. The most common problem is long waits in line, they can't keep enough people working there. I shop at Target, they at least have a dress code, the empoyees don't look like they were found under a bridge. Call or write Target and tell them to build one in Safford. "




Uuuhhh.. wrote on Nov 4, 2009 9:20 PM:

" Yes there is the occasional rude employee at Wal mart....but you will find that anywhere....maybe those of you that find folks rude are just geeting back what you have been getting. I am friendly and have found that 99% of folks are friendly in return.

And Judy....too bad you didnt give us a link on that Wal mart site....sounds like a hoot...people need to learn to laugh at themselves anyway. "




Holiday Season wrote on Nov 4, 2009 7:35 PM:

" I worked at Wal-mart for one year which included the holiday season, after watching the way customers transform into hateful people around Christmas I now dread going to stores during the holiday season. Rude, Hateful customers is what changes the mood of employees, If you dont believe me go to Wal-mart the day after Thanksgiving and watch the fights. "




Shopper wrote on Nov 4, 2009 6:16 PM:

" Safford Wal Mart doesn't have all the cranky, ill mannered employees. Try Silver City. I recently found two of the most ill mannered, and rude people I have ever encouneterd., and they are in all departments. I have been guilty of supporting Wal Mart for quite a while, but when I started not being able to find items and then almost insulted for asking the whereabouts, I decided that the Walton's (and China) didn't need what few pennies I have to spend. I'll spend mine with local people who appreciate it--or do without! "




get paid wrote on Nov 4, 2009 4:43 PM:

" if you have a legitamate complaint, call 1-800-walmart. Leave a message and someone from this store HAS to call you back within 24 hrs. they will invite you in to talk to mngmt and HAVE to offer you a $25 gift card to appease you. if they dont call within 24hrs, they HAVE to offer you a $50 card. if they pay out enough, they'll make some changes. no matter what the complaint, rude staff, no checkouts, etc.. "




judy wrote on Nov 4, 2009 4:29 PM:

" I found a sight on the internet where Wallmart people were taking pictures of the customers and laughing at all of them. Yes just outright making fun of them...The way they dressed wore their hair how heavy they were. So how is this acceptable??? Im only sorry I didnt mark it as a favorite to tell everyone where to look. This was rude and insulting to the customers. "




Agree With Agree wrote on Nov 4, 2009 4:23 PM:

" I believe the management at the Safford Walmart is the problem. I 've been to many other Walmart stores and the checkout lanes are open, the clerks are friendly and the aisles aren't clogged with vendor and stock carts.

If there's a personnel problem, it's up to management to correct it. But if management doesn't care, then chances are the employees won't either.

I try to shop other stores whenever I can. I learned long ago the local Walmart doesn't practice what they preach. "




Just Keep Shoppping at Wally wrote on Nov 4, 2009 4:13 PM:

" If you don't like shopping at Walmart then don't shop there.

Everyone whines about Walmart and they keep shopping there. Stop shopping at Walmart and maybe they will get the message. "




Try Working at Walmart wrote on Nov 4, 2009 4:11 PM:

" Yeah, quit and get another job!

Like there is an overwhelming number of jobs available here!

Get a clue. There are not any choices of employment here. "




to try working at walmart wrote on Nov 4, 2009 3:54 PM:

" if you don't like working there find another job why be rude if you don't like your job quit and let someone who wants to work have it.. "




Sam Walton wrote on Nov 4, 2009 3:53 PM:

" “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”

-Sam Walton "




Sam Walton wrote on Nov 4, 2009 3:50 PM:

" "Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community."

-Sam Walton "




hybridgod wrote on Nov 4, 2009 3:11 PM:

" ...They sure also love catering to the nearby reservation also.....


And your point is? ? ? Thank god you are in Glendale away from all of us you most perfect person in the world! ! "




ac wrote on Nov 4, 2009 2:44 PM:

" If picture taking is against Walmart policy, where do all those funny ones come from on the internet that show The People of Walmart? The employees would have to be yelling at every person that is walking around using their cell phones because they might be taking pictures. They need to re-think their policy. "




hmmmmm... wrote on Nov 4, 2009 2:04 PM:

" We have created a monster. WalMart doesn't have to try to keep customers. I was there Diana. I was not just asked, but yelled at as well. Their donations to the community are a publicity stunt. They are really just there for the money. It is really what we should expect. If you want hometown service, friendliness and integrity, we shouldn't sacrifice all of the locally owned businesses for chains and big box stores. We vote everyday with our dollars. "




AGREE 100 wrote on Nov 4, 2009 1:54 PM:

" I agree! A while back I was in Wal-Mart and started putting my items on the counter. An elderly lady in front of me put up the little plastic divider so they could be divided. The pimple faced check out kids grabbed the divider and put it up. So I got it again and placed it down, only for him to grab it and say to me in a rude tone "I know where her stuff ends...I don't need the divider up here to tell me" He was very rude and hateful. "




Try Working for Walmart wrote on Nov 4, 2009 1:43 PM:

" You try working at Walmart and see what kind of mood you are in every day!

If you don't like it, then don't shop there. Everyone complains and then keeps coming back and spending money to the tune of $80 million per year. "




disgusted wrote on Nov 4, 2009 1:23 PM:

" I totally agree with "I agree" comment. I am so disgusted with the thought of even going to Wal Mart. Its one thing being grouchy but another thing flat out rude. If I am behaving that way I would expect the same return but a person can be as sweet as can be and leave there feeling totally frustrated. I sure hope that someone at the top of the Wal Mart chain will see these posts. I would love to shop locally but refuse to be treated the way my family and friends have by Wal Mart employees. "




Walmart worker wrote on Nov 4, 2009 11:49 AM:

" It is a Walmart policy that no picture-taking. Most retail stores are that way.
If you was a under payed over worked person you all so be cranky also. "




anthony hall wrote on Nov 4, 2009 11:44 AM:

" Well I am so happy to now live back in the city up here in Glendale where I have a nice new SuperCenter Walmart with very kind employees and great customer service...That Walmart in Safford is a joke....They sure also love catering to the nearby reservation also...Every time my wife and I shopped there employees had attitudes and only 3-4 checkout lanes would be open so why have over 20 of them? Good luck Safford and Thatcher residents with that store... "




LocalGal wrote on Nov 4, 2009 11:22 AM:

" I agree with you too, although my experiences have been different from yours. I would love to have other affordable shopping alternatives, but often it's the employees that are the problem, not the company itself. A grouch is a grouch is a grouch, no matter where they work. And the good ones? It's just a shame their attitudes aren't contagious. "




I agree wrote on Nov 4, 2009 11:00 AM:

" I agree with you Diana- I am so tired of Wal-Mart that my family now shops in Tucson at Costco and Target. Wally doesn't get much of our business anymore. "