Comments

brian wrote on Dec 25, 2009 9:56 PM:

" You would have a place to shop, if you would have not shopped at Walmart first, therefore running the other businesses out of business. "




Edens Kiss wrote on Dec 11, 2009 1:29 PM:

" run the registers. do you remember when walmart first opened? you would see a manager on a register when it was busy! now- you can look high & low for one & you would waste a good portion of the day. sadly though it's not just walmart thats having bad customer service. restaurants, other businesses all seem to be lacking in that department. workers remember one thing- if you don't want to be at your job then leave cause there's a line of people that would be grateful to have it. be nice and smile! "




Edens Kiss wrote on Dec 11, 2009 1:23 PM:

" I'm an ex-walmart worker that still shops there. these workers (most of the time) are being pulled in many different directions. when you work there you get a job description but management seems to be able to add on things when they choose. trying to keep the merchandise stocked, floors neat, answering customers questions to the best of their knowledge, having to take your breaks on time so you don't get written up, and having to write up slips for losses when you find something stolen & that's just the basics. every assoc. was suppose to be trained to work "




K wrote on Dec 10, 2009 3:26 PM:

" I really like the Benson Wal-Mart also- it is amazing the difference between theirs and ours. If you dislike Safford's Wal-Mart, you should check out Benson's. "




What a difference wrote on Dec 10, 2009 10:13 AM:

" I went shopping at the Benson Walmart.
What a difference!! Every checkout counter was open! The clerks were friendly and talkative! There was help everywhere in the store if you need something! Even the customers had smiles on their faces, and why not, the atmosphere in the store was conducive to it. Our local WalMart manager should take an observation field trip to Benson and see what a differnce attitudes make.
I am not putting down those workers in our own local WalMart who do take good care of us. To those a big THANK-YOU. "




kc wrote on Dec 9, 2009 9:30 PM:

" to ifyadontlikeit , there are plenty of people that dont shop at walmart, they live near frys, target, big-5, bi-mart, fred meyer, shopko, kmart, sears, costco, and many other stores, these people never set foot in the parkinglot of a walmart, alot of them never have, i know that if we had any one of these stores here, i would never set foot in walmart again, im from phoenix and i never had a reason to go to walmart until i moved here, i only shop there because there is nothing else, please, someone build a target "




kc wrote on Dec 9, 2009 9:15 PM:

" to real2all1what kind of ammo are you talking about,,,all i see are bbs everywhere, fine if you have a bb gun, every time i go in there looking for 40 cal, 223, 308, or 22 they have maybe a small box or nothing at all, seems like they always have that lone small box on the mostly empty shelf,,,they realy need to keep there shelves stocked,,,if we had a target here nobody would shop at walmart "




Walgreens too wrote on Dec 9, 2009 4:51 AM:

" Okay I have had some rude Wal-mart employees, but the male pharmacist at Walgreens was the rudest person I have ever seen. What is going on? I will continue to shop at both stores but I will be ready next time with some quick sassy comeback. I don't think that I am ever rude and I have bad and busy days also. Maybe a simple "that was super rude" might help. It might also make me feel better after I leave instead of getting home and getting angry. I hate feeling angry after I get home:( "




Gunderson wrote on Dec 8, 2009 3:47 PM:

" I took service into my own hands. After waiting for 30 minutes in the paint department and noone came, I decided to hop on the loud speaker and let everyone know that I was a customer that noone had come to my aid, to please have someone come to the paint dept. to help me. THEY GOT THE HINT.....within seconds, I had all the help I needed. THE MANAGER MIXED MY PAINT! Sometimes ya gotta do what ya gotta do. Quality Service should always be priority. "




wondering eyes wrote on Dec 8, 2009 9:38 AM:

" Why in the world are there so many cash registers if most of them are not running?? I think it will illiminate most of the crankiness with employees and customers if the registers were filled up with employees running them. DUH, this is the real problem!! "




Former Associate wrote on Dec 7, 2009 12:24 PM:

" To Associate Side: you state ". . . if you want grand service/ go to a higher end store. . . " Nice- so in other words, don't expect much, we're just Wal-Mart. I was a Wal-Mart associate for 15 years, and your type of mentality is what ticks customers off. Yes, I had my share of wacky customers also, but it is your JOB, so take some pride. "




autozoner wrote on Dec 6, 2009 1:51 PM:

" because they don't care about people, shoppers or their own, at walmart anymore. It is allabout the bottom line and we have no other place, i even had a manager tell me that once. So i am all for saving jobs locally but the only way we can get to walmart and make it way Sam Walton dreamed it would always be. So shop oline or go to PHX or Tucson and get your holiday gifts, or just get in the Zone and ask about the manager gift box! "




autozoner wrote on Dec 6, 2009 1:46 PM:

" I understand both sides of this, be a former walmarter and a shopper. First I have to say that not all walmart are so crappy. The one i worked at back east was awsome! I thought I never leave the company. But then I moved here and man I couldn't wait to leave, luckly I was out in TLE and not in the store or I would have been fired for telling them how a walmart is suppose to be run. I hate shopping there. But it will not change till we do soming thing about the bottom line .... "




Associate side wrote on Dec 5, 2009 8:34 PM:

" Hourly associate side: if we are lucky 1 or 2 people to cover the ENTIRE G/M side of store. Rude/ I WILL NOT WAIT MY TURN customers. All the help at the store are of a daytime/when the store is not that busy. So give them a break/keep your rude remarks to yourself, and if you want grand service/ go to a higher end store....need I say more. Higher mgt doesn't care that we dont have adequate people to serve our customers of a afternoon/evening or they would have fixed it by now!!!!!!!! "




bob wrote on Dec 5, 2009 5:16 PM:

" You know they can act however , we have limited shopping here... I try to shop the grcoery stores when I can, but heck when you buy a 2 dollars item at walmart , go to the other grocery stores it is ALMost DOUBLE......I need to shop where I save the most...... Walmart has us..... I told safeway once that if the price matched I would shop there... She laughed...Plus the safeway ads drive you crazy.. this price on frid/sat, this price the rest of the time, this price if you buy 5 of this certainitems..... "




rob wrote on Dec 5, 2009 5:01 PM:

" Some can be Rude, Or in Sporting goods or Pets you can NEVER find anyone... In the morining around 9am that is....

ALSO anyone tired of thier ealry morining, around 9am MEETINS in the back by the restrooms where they HOOT and YELL..... I really dont want to hear it... People get mad because they can get checkout or help and they are all there..... Just try going to the restroom then...KEEP IT IN THE BACk... WE dont want to see or hear it..DONT impress us "




kenzie wrote on Dec 4, 2009 12:18 PM:

" I have found that you are treated as you treat at Walmart and sometimes even better, but go to the Dollar Store by Safeway and the young woman there can win the Miss Congeniality Award,HA HA. She gives new meaning to the word rude. The older ladies are great and she needs to watch them and learn. "




Gila Valley Resident wrote on Dec 4, 2009 9:37 AM:

" I've been reading all these comments, and finally I just got tired. I absolutely agree that there are some rude people that work at walmart, and I agree that since day one, the "customer service" has to change. BUT, I have also met very nice employees that have been extremely friendly and helpful. A few of the Cashiers are very, very nice. I don't think they like the long lines anymore than we do as customers. Let's just try to be nice and maybe it will rub off on the "Cranky" employees. "




just me wrote on Dec 4, 2009 8:44 AM:

" I go to Wal-Mart at least once a week to do shopping. I have never had a bad experience with any staff. They have ALL been very helpful and courteous. My only wish is that there were more registers open, however, lately it has been a little better.

Thanks WalMart staff, keep up the good work. "




Unhappy wrote on Dec 4, 2009 8:43 AM:

" I think Wal-Mart employees are cranky because the managers do such a poor job managing the store. There are always more employees wandering around than working. "




Answer wrote on Dec 4, 2009 12:30 AM:

" Though it has nothing to do with this article. To partly answer your question, Lozano is now set to be sentenced in February. He is scheduled to undergo psych evaluations prior to sentencing and the presentence report hasn't been written. "




Exception wrote on Dec 3, 2009 9:56 PM:

" I agree with the writer. I used to work there, and I hated it. I was still friendly to the customers though and tried to help them as best as I could. My husband works there now, and he's a good worker. He says the bad customer service is mostly the management's fault. And they treat the employees just as crappy as they treat their customers! "




i enjoy walmart wrote on Dec 3, 2009 9:14 PM:

" i like going to wal~mart maybe because i am a poeple person i talk with everybody that shop and work there, especialy the poeple in electonics and cell phone deptments they are good and helpfull kind of ladies i can joke with them. they even with the little counters space back there they dont mind cashing out customers with lots of stuff they do the team work method 1 rings up the stuff and the other bags it, its faster that way. "




are they EVER going to prision wrote on Dec 3, 2009 9:06 PM:

" Its been a very long time does anybody know when anthony and tommy are going to be sentenced "




Bottom of Barrel wrote on Dec 3, 2009 6:58 PM:

" Though the Safford Wal-mart is the bottom of the barrel I believe all the wal-marts have poor service. The folks that say their wal-mart is great is not so, it's just because their experience at the Safford Wal-mart was, "that bad". something has to give sooner or later. "




Known only 2 me wrote on Dec 3, 2009 5:37 PM:

" I try to shop at the W-M here as little as possible. There's never enough lines open. The product variety is gone and the G-V prices have gone up so much in some cases they are more expensive than the brand name. You can rarely find anybody to help you except in electronics. If I go in there now at all it's to go locate 1 or 2 specific things and get out. I personally know people who work there and some of what I hear would make your hair white. We shop in Benson. That W-M is awesome. "




Jewlery wrote on Dec 3, 2009 2:39 PM:

" Yes! that older shorter lady in the jewelry department is wonderful! she was so helpful and so friendly during my recent purchase! "




been there wrote on Dec 3, 2009 2:32 AM:

" I am also an xwalmartworker.they are getting rid of all us older workers,want only parttimers,no benifits.I got wrote up for overtime(staying to help customers)then you get wroteup for cutting overtime.I agree with LOL,silent but deadly,manager failing,pi--ed and confuled,worried. The workers can't tell you where anything is cause management is always moveing things! workers hate it worse than customers do,they have to move it here then they have to move it there, it's no wonder they don't get anything else done,or know where anything is! stuff is in one place when you go home at night and somewhere else when youcomeback! "




MR wrote on Dec 2, 2009 10:53 PM:

" The associates in the electronics are friendly and helpful. I also appreciated an older associate in the jewelry department-she was very friendly and helpful-even offered me her reading glasses when I couldn't read the tag! On the other hand, I have very seldom had a good experience in the customer service department. Today was no exception. I agree-the employees at Walgreens and Safeways are very friendly. This makes me think the problem at Wal-Mart has got to come down to management.. "




Just Try It wrote on Dec 2, 2009 12:58 PM:

" If that kid moves my divider, I might just punch him in the face. "




Texting wrote on Dec 2, 2009 12:45 PM:

" I was shopping the other day. Saw the same employee texting ( employee name start with a D and she has tatoo on her hand) When i asked her, are you not afraid of being caught. She reponded Oh No the other empolyee's do all the time. No wonder then why we have poor service at wal-mart. "




hybrid-god wrote on Dec 2, 2009 10:55 AM:

" Yeah, the electronics department has some good characters working there! I will vouch for that. Others are just plain lost in the sauce. Can't wait for the future changes like someone noted previously. "




Shopper wrote on Dec 2, 2009 8:24 AM:

" I've had more than my share of experiences with poor Walmart employees brushing me off and not caring or wanting to assist me. But I have also had some good experiences with those who were helpful and nice. Recently the good experiences have come from the long-haired guy in the garden center and the guys in the electronics department. Hopefully more "associates" will act like these guys in the future. It is much appreciated. "




Ex Loss Prevention wrote on Dec 2, 2009 1:04 AM:

" I worked at Wal-Mart for about 6 yrs. Many good people there. Good friends. Yeah many things changed over the years. But think that the transition from the old store to the new one was poorly done. The old store had many long term associates and good managers. People who knew what they were doing. When they moved to the new store they tried some changes that didn't work out. During the transition they lost alot of good people. Keep your eyes out for the associates you know been there a while. They'll help you out. "




My Frustration wrote on Dec 1, 2009 5:45 PM:

" I know what my frustrations are with Wal-Mart: their policies! They are either unknown to the shoppers, or they change them constantly. You never know what you're going to get. One example- have you noticed how door greeters are now not stopping every shopper to highlight their receipt like they were a few months back? "




Wife of Walmart Employee wrote on Dec 1, 2009 3:43 PM:

" Just so you all know, that store is undergoing a ton of changes right now, including some management changes. They know things are bad, and they are working to fix it. Give them time, and I think you'll see some positive changes.

I can understand your frustrations. We're new to Safford, and this Walmart doesn't compare to what we were used to elsewhere. "




Michele S wrote on Dec 1, 2009 12:26 PM:

" There used to be a variety of stores in this valley however consumers chose to support WalMart because their prices were lower. In exchange for WalMart's low prices you are sacrificing customer service. Different stores focus on different things. WalMart keeps its prices low by paying lower wages and staffing fewer employees, resulting in longer lines. If you are unhappy with WalMart's service then choose to shop at a store like Safeway or Ace whose prices might be higher but who provide better service. You can't always have it both ways. "




K wrote on Dec 1, 2009 12:24 PM:

" WISH U WERE THE BOSS- yes, and I, too, worked retail- 15 years of it. Not everyone here has posted negative comments, but when you rant in all caps and use words like [sic] "krap", it makes you sound very negative also. I am sorry your experience was so bad. I had crazy customers also, but I had awesome ones as well. Take the good with the bad-it's just life. "




littlebit wrote on Dec 1, 2009 12:04 PM:

" To tok I have a mother that works there and heck yeah I tell her. I tell her what happens who did it and when and how i cant stand this Wal mart that is why half the time I am in Tucson shopping at K mart at least there it is services with a smile and I have not gotten attitude once since i have been there. "




will get names in future wrote on Dec 1, 2009 10:24 AM:

" From now on I think I will get the names of the employees who go out of their way to greet you and help you out. One of these is a gentleman who greets you at the door, a guy who goes and gets carts (a long line of them) but still greets you and has a smile on his face and a few others. I wonder if it would make a difference to management if we acknowledge the superior employees of the local Walmart Store. "




friendly ones out there wrote on Dec 1, 2009 10:19 AM:

" First of all there is a handful of employees that are very helpful and greet people with a smile. Unfortunately I have also come across way to many that have looked the other way and when you ask them to help you and they dont know the answer they just push you aside instead of saying something like "I don't know but let me find someone who can help you". Also how many times have you broke through a crowd of employees standing in a circle??? I think I should go to Walmart now and thank some employees!!!!!! "




to k wrote on Dec 1, 2009 9:16 AM:

" no im not a wa;~mart associate but just to let u all know i did work retail for alot of years i yes it ist hard working with customers they are NEVER satisfied or happy so with all this KRAP you all keep talking its just all negetive and if thats your life style then so be it dont blame others if your the ones that are not happy people and what if your family member worked there would still talk your krap would you have the nerve I THINK SO because you all have nothing better to do withyourfreetimesogetalife "




Freedom of Choice wrote on Nov 30, 2009 7:35 PM:

" Wal-Mart exists and becuase of the all mighty dollar and someone will squeeze every last dollar out of consumers and employees. Does anyone care about customer service and happy employees when you're in an organization that big? We have the choice to go or not to Wal-Mart and we have the choice to BE HAPPY no matter what. Law of economics - the bigger you are - the less value you will get. So shop at Mom and Pop Stores and support your local businesses you will most likely get a smile & good service. "




K wrote on Nov 30, 2009 6:49 PM:

" TO U WISH U WERE THE BOSS: ummmm- you wouldn't be a disgruntled Wal-Mart worker, would you? If you are, you make it so easy! Seriously, someone should tune Wal-Mart home office in to this site so they can see all of the unflattering comments about their store. "




Disappointed Black Friday Shopper wrote on Nov 30, 2009 9:35 AM:

" I was disappointed as always with the way the Black Friday sales were handled. I waited patiently from 3:30am near items I wanted only to see women walk up an stealthly grab items they wanted and run the other way. I complained to an associated standing nearby and his remark? "I can't watch everyone" yet he was able to tell me not to stand in the walkway because I might block people! Another nearly yelled at me to turn my cart around cuz I was going against the arrows but noone was in that lane! "




EVENT wrote on Nov 30, 2009 12:00 AM:

" EVENT2 is coming at the first of the year. Walmart will work on getting rid of long term associates which has been the goal for the past 3 years.

Then, the store manager will have to work more nights, Sundays, and split shifts. Maybe she will see what is going on then? Probably not since she spends all of her time in the office. "




U WISH U WERE THE BOSS wrote on Nov 29, 2009 8:25 PM:

" TO WHO DO YOU WORK 4 JUST BECAUSE YOU SHOP @ WAL~MART DONT MEAN UR THE BOSS BECAUSE YOU DONT MAKE THE SCHEDULES OR SIGN THE PAYROLL CHECKS SO INSTEAD PURCHASE A LIFE SO U CAN HAVE SOMETHING TO SHOW FOR YOUR MONEY!!!!! ALL OF YOU NEED TO INVEST IN A LIFE INSTEAD OF TALKING ALL THAT KRAP!!!!!! "




Heidi wrote on Nov 29, 2009 8:11 PM:

" GUESS WHAT!? It happened again. This time I was checking out on the general merchandise side of the store and I kid you not, NOT a single register open on that side. NOT even a peedy check out. The only ones open were 18, and 2 other lines down by the groceries. OPEN MORE LINES AND KEEP THEM OPEN WALMART. Hire more people and don't fire them for stupid reasons. "




I THOUGHT wrote on Nov 29, 2009 8:09 PM:

" I was under the impression that Walmart was NOT going to let customers fill their baskets UNTIL 5 AM, but people had their carts filled by 4:30am. They were told not to take the items with blue balloons on them but yet no merchandise had a balloon. So whats the point of even making people wait until 5am? Just let people come in whenever after midnight the day of Black Friday. I think its time to start sending letters to corporate and report this Walmart on their bad service and bad attittudes. "




curious wrote on Nov 29, 2009 6:40 PM:

" For you Wal-mart employees out there: How did black friday turn out? Was there much change? Is everyone still not too moved by wal-marts poor services? "




Traveling shopper wrote on Nov 29, 2009 12:46 AM:

" why is it that there is such a difference between the customer service at the WalMart in Safford, and the customer service in Flagstaff, Arizona. In Flagstaff, they make their customers feel welcome, and usually have several registers and associates available. I do not blame WalMart, I blame the environment and training of the associates at the store in Safford. Maybe the management team in Safford, needs to take lessons from the employees of other WalMart stores. PS: This seems to be an ongoing problem which has received several complaints iwth no change. "




Cranky wrote on Nov 28, 2009 12:16 AM:

" You guys want change? 1-800-WALMART

The management team isnt going to do anything about it, so its up to the customers to call corporate and complain...Then we must may get some decent managers in that store. There is only ONE good Manager that has come in. If we could clone him, we would! "




lodylou wrote on Nov 27, 2009 8:39 PM:

" How sad that walmart has a monopoly on our shopping. The old wm was better. Salespeople are very rude. They act like you are putting them out and heaven forbid if you need help in one of the departments. I tried for 45 min. one day to get help in the paint dept. with no such luck. Associates kept coming by saying that wasn't their dept. I finally left & went to Ace. Apparently they have no intention of trying to make things better. Everyone should call the main headquarters and complain. "




Myles Johnson wrote on Nov 27, 2009 4:33 PM:

" Wal Mart nope! I shop at Canadian Tire now "




Debe wrote on Nov 27, 2009 2:30 PM:

" Wal-Mart runs K-Mart out of town. Super store opens, less merchandise,twice the area to cover to shop.Constantly discontinuing items without warning. Wal-Mart has the "corner" on BIG store and should treat customers better.I noticed another writer commented about new Toy Store. I went there a few weeks ago. Awesome place. Owner is friendly,courteous,waits on you with a smile. "




Associate wrote on Nov 27, 2009 1:33 PM:

" I'm an associate at Walmart, though I have not worked there for long. I do know all of the management team and all of them except for Cady Nelson are very nice people. The store manager dosen't even aknoledge your presents even when you try to great her with a good attitude. As others have mentioned all she does is roll her eyes and walk away... She is the one who needs the work on and should fallow the policies that she has inforced for her FELLOW CO-WORKERS. "




Just another shopper wrote on Nov 27, 2009 12:05 PM:

" I've read the posts here...Yes Wal-Mart employees are cranky....but cranky seems to be a disease going around in a lot of places everywhere when it comes to customer service....it's no longer about the customer...it's about the almighty dollar and as long as the store gets the money..no matter what the store is...the only stores anymore that don't seem to have this problem are the "Mom and Pop" stores....these stores remember what customers are...Sam Walton remembered what customers were...and it seems that generation is quickly passing...it's sad indeed.... "




Outoftowner wrote on Nov 26, 2009 11:49 PM:

" I visit Safford occasionally to visit the inlaws and I am astounded by your Walmart. There never seems to be enough lines open. I could never get someone to help me and frequently things were out of stock. Now I know this isn't something unique about the Walmart in town but you would think that a small town Walmart would have a better feel to it. You're serving your neighbors for heaven's sake! Guess the small town has just gone down in quality too. "




Most Impressive wrote on Nov 26, 2009 1:04 PM:

" Most impressive:

There is always one belted register open, register 18. Wow!

One register always open in a 204,000 square foot store producing over $75 million in sales annually.

There should be at least 10 registers open ALWAYS! "




To Heidi wrote on Nov 25, 2009 10:43 PM:

" There is ALWAYS a belted register open..and that is register 18. Im sorry if you didnt want to walk "all the way" down to that register..but it IS always open. "




To Watch Battery Customer wrote on Nov 25, 2009 10:53 AM:

" I went to Radio Shack on 5th Ave and bought 2 watch batteries not too long ago. I had the watches with me because I couldn't get the backs open as I didn't have a tool small enough to pop them off. The owner OFFERED me to put the batteries in and also double checked to make sure they worked. I priced them at Walmart and there was only a .50c price difference on 1 and the other Walmart didn't carry. Sure worth .50c to get great customer service. It felt good to be treated like a customer. "




Heidi part 2 wrote on Nov 25, 2009 10:14 AM:

" Then he asks, "Can I check out the people behind you with less items?" I said, "No, I'm in line and was before them. Maybe if they get mad I'm here they will complain to management and regular lines will be open for cutomers with more than 20 items." Its ridiculous that I had to do that, but there weren't any other lines open. The 2 lines open at the other end were speedy lines as well. What does Walmart except me to do when no other line is open? "




Heidi wrote on Nov 25, 2009 10:11 AM:

" Last night I went to do some shopping and there were no lines open on the grocery side except one speedy register. I stood in line, let a few people go before me that had less items, then get up to the register and the cashier tells me "This line is for 20 items or less." I replied, "Yes I understand that but there aren't anymore lines open down here. Call a manager and I will let them know I'm checking out here due to the lack of registers open." continued... "




China-Mart wrote on Nov 24, 2009 11:53 PM:

" RE: LocalGal. It is all about QUALITY. From the moment I enter the parking lot to the moment I leave. Customer service is the entire experience not just employees' attitude. Whether it's "cranky" associates, poorly dressed associates, trash in the parking lot, long lines, or sub-standard products, it all needs to be addressed. It would have been a credit to your character if your reply had consisted of satisfaction w/wal-mart products instead of an offense in my elaboration of their poor services. I'm glad your purchases have served you well. Maybe there is hope. "




About Time wrote on Nov 24, 2009 6:05 PM:

" I am happy to say that at least we have a choice in the toy section. I heard about the new toy store in town, Indigo Mountain and went to check it out. What a pleasant alternative to Wal-Mart. I had a blast and so did my kids. I can't remember such a fun shopping experience locally. It's about time we had something like this in Safford. I know where I am going to shop for toys this Christmas. Enough of the big, cheap, offensive store. "




To watch battery wrote on Nov 24, 2009 4:55 PM:

" Wal-Mart jewelry clerks aren't professional techs. When someone brings in a watch they look at it to see if they can change the battery. If the watch is valuable in price the clerks refuse to work on it so they won't ruin it. There just lookin out for you. There afraid the'll damage your watch and are just looking out for you. Thats why there are jewlers in town. "




Who do you work for wrote on Nov 24, 2009 2:00 PM:

" I went into wal-mart to purchase a watch battery. The clerk had the nerve to say she didn't think she wanted to perform the task of removing the old one and replacing it --with one I would purchase. Excuse me? Your customers are your BOSS-- you don't tell them you don't think you want to do a job. Have you used this line on my boss lately? The employees need to remember who they work for. "




LocalGal wrote on Nov 24, 2009 2:00 PM:

" To the China-mart poster: I wish you'd knock it off. Name brand items are the same no matter where you buy them. I've had clothes and shoes purchased from Walmart that I got several years ago and weara lot and they haven't worn out yet. The original theme of this was cranky Walmart employees, not the quality of Walmart's stuff. The employees have done a pretty good job of explaining why they get so touchy, right or wrong. Please drop it about Walmart product quality. Stay on topic. "




Good Idea Candy wrote on Nov 24, 2009 1:59 PM:

" A manager so concerned about customer service that her solution in taking care of the customer is "Just ignore it" clearly demonstrates why there is poor service experienced at the store.

It all starts with the store manager who sets the pace for the associates and if she is not concerned by negative comments, then it will never improve. Such is the current crop of Walmart store managers! "




Dont shop at China-Mart II wrote on Nov 24, 2009 10:15 AM:

" Yes, it would be grand if china-mart had a slow day on black friday. We americans who are fat and happy could not pull if off if our lives depended on it. So everyone go out and buy that cheap china made stuff that will be useless and sold in many yard sales in 3 months. "




An Associate wrote on Nov 24, 2009 9:30 AM:

" Well we had a meeting yesterday. And Candy the store manager told us to just ignore all the "negative" publicity that it will "blow" over. But said nothing about taking care of the problems that customers complain about. She said she has her open door policy yet she continues to roll her eyes. Two faces is all I see. But no solutions to all the problems - What a mess "




Dont Shop At Walmart wrote on Nov 23, 2009 3:59 PM:

" We will see this Friday, the day after Thanksgiving, when thousands of people throng to the local Walmart to buy up all of the cheap Chinese manufactured products for sale exactly how disappointed everyone is regarding the poor service at the local Walmart.

People want the lowest price possible and good service? Well, you get what you pay for. You want service, then you need to be willing to pay for it.

You don't like the lack of service, then don't spend your money there. "




Old Associate wrote on Nov 23, 2009 1:08 PM:

" I worked at Wal-Mart 99-05. The associate who asked you not take pictures in the store was only doing their job. No ones perfect in the world. What about the Associates who have to deal with the cranky customers. Its a two way street. I'm human your human we all have our complaints. The days where everyone knew your name are gone. "




Huh wrote on Nov 21, 2009 11:58 AM:

" Bwana--your comments are confusing. I find them to be the most negative of all. It just seems that no matter what people comment about on here, you always comment the opposite, and to me that is negativity. Quite frankly, I can smile my face off in Walmart here, but that isn't going to get me good service, no matter how big that smile is. I can't imagine that all these people went into Walmart with big cranky frowns and got what they deserved. It doesn't make sense at all. "




I AGREE wrote on Nov 21, 2009 6:16 AM:

" U KNOW I USED TO LOVE TO SHOP WALMART FOR EVERYTHING > I CALLED ONE TIME ASKED IF THEY HAD SOMETHING I WAITED ON THE OHONE FOR 45 MINS HUNG UP CALLED BACK N TOLD THEM WHAT HAPPENED THEY CALLED THAT DEPT. AGASIN THIS HAPPENED 6 TIMES THEN A WORKER FINALLY ANSWERED TOLD ME THEY HAD IT SO I WENT < LOOKED ALL OVER TALKED TO ANOTHER EMPLOYEE THEY CHECKED NONE THERE THEY QUITE SELLIN IT 3 YRS AGO IF IT SELLS THEY DONT BUY IT AGAIN << I AGREE SOME R V RUDE REALLY DONT WANT TOBETHEREGOTOBENSONORTUCSON "




HE wrote on Nov 20, 2009 8:41 PM:

" NO! DO NOT bring back co manager Ty. He found ways to fire people because he didn't like them. QUIT CRYING you probably should try using spell check because its hard to read bad grammar. Anyone who thinks a store can run without customers is nutty. If associates are cranky and rude all the time, then customers will go somewhere else to shop. Simple idea is to help the customer in a positve, happy mood no matter how mean or rude the customer may be. Its not up to the customer to do the associates job. "




ac wrote on Nov 20, 2009 8:33 AM:

" I haven't been to Safford in a while, so instead of going to Walmart I decided to take a walk down Mainstreet to see what the stores there had to offer. I didn't get very far, the loud music coming out of those speakers some genius thought of putting on the lamp posts was so annoying that I left after 10 minutes. Walmart may have some cranky employees, but I'd rather put up with that, then to be on Mainstreet. "




quit crying wrote on Nov 20, 2009 2:06 AM:

" everybody that is complainning about the wal~mart associates do you not realize alot of times YOU as customers come in shopping and have attatude and demand so much from the associates and you get rude with them yes they are in deffence because they are not heartless they do have feelings and for every grouchy associate there is a happy helpfull 1 that is more than willling to help you find what u need!! so please take it in to consiteration and dont stoero type them all just remember if you have attatude they will to. they're nt robots "




China-Mart wrote on Nov 19, 2009 5:48 PM:

" TO UNBELIEVABLE: Since there are poor people starving and suffering in other countries why don't you stop buying groceries for a week and eat some food out of the dumpster's of local restaurant's? This will enlighten you and make you appreciate life. The Americans that are suffering abroad for our freedom are doing it so I can enjoy freedoms such as capatalism, that is, choosing the store with the best service to shop at. Wal-mart is sub-standard. You don't have to eat garbage to know a steak tastes good. "




TRM wrote on Nov 19, 2009 1:59 PM:

" I to am tired of long lines and poor customer service. I drive quite a distance to even shop at the Safford, Wal-Mart. I will now go to Tucson twice a month to spend my hard earned money at a store that appreciates my patronage. "




Unbelievable wrote on Nov 19, 2009 12:54 PM:

" I read through as many of the comments as i could. Wow! I know everyone has an opion, but it all sound's pretty selfish to me.. Dose any one out there think about people who have nothing. like our men and women over sea's who go with out sleep or even eating or running water for days on end. be thank ful and start treating each other better!!!! give then something to be proud of what they are protecting.. "




A former associate wrote on Nov 19, 2009 11:16 AM:

" As a former associate I have to agree with many of these comments. I can tell you if you get bad customer service it's becasue of Management. They say they have the open door but when you try to talk to the store manager all she does is roll her eyes and makes you feel small. she barks out commands but never is an example. Associates would love their job if they were treated better by their store manager. Bring back Mary Jane or Dainel or even co mgr Ty.. "




jdp wrote on Nov 18, 2009 11:42 PM:

" seriously, all you people complaining are nothing more than a bunch of pretentious crybabies. yes there may be a handful of employees whose attitudes could use a small adjustment, but have any of you stopped to think that just MAYBE the cause of that is all of your holier than thou attitudes? they are employees, not servants, so quit whining on a message board because its not going to help and us down to earth folks know it could be far far worse than you all make it out to be. "




China-Mart wrote on Nov 18, 2009 6:50 PM:

" ...and at the end of the day the wal-mart manager looks at the books and the sales have not declined, so why change a thing. "




aggrevated wrote on Nov 18, 2009 2:04 PM:

" I used to love going to Walmart!! This new store is awful though! The old one was much better! And I hear tons of other people saying the same thing! And it is always SO HOT in there in the summer, I feel bad for their employees! And the LONG LINES are an everyday thing! This Walmart in Safford has poor customer service just for making their shoppers stand in line for 20-30 mins every shopping visit! I have things to do people!! GET MORE CASHIERS!! "




Do they care wrote on Nov 18, 2009 2:01 PM:

" No they don't. I complained many times. More then once, I went to customer service for many returns. A women with blonde hair now red (no name tag) but we know who she is. Well more then once texting and on her personal phone makeing calls. You have to wait till she is done. Always the same response. Sorry it was very inportant. Dont these people have a lunch or 15 mim. break where they can make personal call?. OH YES belive me I have complain. but next day again. Do they care ? NO NO NO "




Info 4 Ya wrote on Nov 18, 2009 1:57 PM:

" " CALL 1-800-WALMART - COMPLAIN trust me the customer does have the authourity to get things done - plue you get a gift card because management HAS to call you back...
CALL PEOPLE CALL AND COMPLAIN " "




Pamela wrote on Nov 18, 2009 11:00 AM:

" You know if more people would start boycotting Walmart and it's ways of doing things rather than seeing the store as a "convenience" and doing ALL of their shopping at it, the mayhem would somewhat subside. Start using other stores and watch how Walmart's attitude changes. Yes, it means more stops and a little more time but it is so worth a courteous smile and thank you that is received from a caring cashier at another store. I make it a point not to shop for anything in Walmart that I can buy from another store. "




SHOPPER wrote on Nov 18, 2009 8:13 AM:

" What someone needs to do is make a copy of all these comments and send them to corporate and let them deal with management on down. The issue starts from the top maybe wal-mart should reconsidered some of the people who should be making a difference. "




CSR wrote on Nov 17, 2009 4:37 PM:

" I work in the customer service field and it is MY job to SERVE the CUSTOMER. If I am having a bad day I cannot take it out on the customer. I understand that in today's ecomony that many don't have a choice but to work at Wal*Mart, but that is not the customer's fault. So stop taking it out on us that you have a crappy job and/or a crappy life! "




AZ Girl wrote on Nov 17, 2009 4:32 PM:

" THANK YOU SAFEWAY for having the friendliest, most helpful employees in the Gila Valley. I dread going to Wal*Mart so I do most of my shopping at Safeway now. I do appreciate the occasional Wal*Mart employee that is friendly and I am sorry that you few are getting a bad wrap. But I am disgusted with Wal*Mart for tons of things, too many to get in to. But one thing that really erks me is that Duncan customers are never recognized. We spend just as much money in that store as anyone. "




Wal-Mart Assoc. X wrote on Nov 17, 2009 12:15 PM:

" I work at Wal-Mart and would like to apologize for the way some Associates treat others. No I'm not management, I'm a single mother who could only find work at Wal-Mart, for that Im thankful. I try very hard to be polite and helpful.Most of the time I am repayed with politeness and smiles. Other times I am not. This is MY job I chose it. I may not like it but I don't have to tell you about it or mistreat you as a customer. When Sam Walton was alive it was a different store, but we can't bringhimback. "




bb wrote on Nov 15, 2009 12:34 PM:

" walgreens is always happy to welcome customers.. they have always been really pleasant with me! plus you dont have to wait in terribly long lines. "




real2all1 wrote on Nov 14, 2009 4:35 PM:

" I love walmart.I worked there for many years until i had a fallout with one of the assistant managers there, I quit, got a better job and still shop there to this day.I still know most of the old employees that still work there by there first name even without looking at their name badge. Supply and demand that is what it boils down to. Ammo if you can find it, will be there at a lower cost than any where around here in the valley. You have to take the good with the bad, thank you... "




China Mart wrote on Nov 13, 2009 8:05 PM:

" TO WORRIED: Give me a break, you don't know what work is, nor do you know what abuse is. Wal-Mart has it's problems because of everyone's work ethic. Everyone wants to collect a paycheck without earning it. "




EileenDalla wrote on Nov 13, 2009 6:49 PM:

" I do shop elsewhere.
I live in San Simon so have to travel to where ever I shop, but Safford is the closest, being about 57 miles from my home. After several years of poor service and grumpy employees at your Walmart, I now dirve to Silver City to do my Walmart shopping Not only are the employees friendlier and the service better, but the attitude of the customers is 100% brighter than in your store.
A cranky business atmosphere makes for cranky shoppers. "




barenecessities wrote on Nov 13, 2009 8:29 AM:

" I used to shop at Wal-Mart but after going and having to wait forever to get checked out I don't go but for the bare necessities. I get things I cannot get at the Dollar Store shop. I shop for grocerites at Safeway and use coupons which Wal-Mart does not double. We used to spend $800 to $1000 a month at Wal-Mart and I bet we only spend maybe $40 now if they're lucky. "




Stuck wrote on Nov 12, 2009 11:21 AM:

" Alot of people from this valley cannot afford to go elsewhere with low competitive prices that walmart has to offer. "




stephanie post wrote on Nov 11, 2009 10:16 PM:

" here here!! I agree!! "




worried wrote on Nov 11, 2009 6:18 PM:

" Ok, everyone is complaining about the mean employees, has anyone ever thought to wonder what has made them this way? Why not worry about their working conditions? Are they being mentally and emotionaly abused? I have seen mental and emotional abuse first hand. I was told by a manager that his employee could not talk to customers because they were working! Isn't it their job to talk to the customers and see what their needs are? Instead of complaining about the employees, take a look at the managers! It is a hostile working environment! O.S.H.A. should be called immediately! "




sick of cranky customers wrote on Nov 11, 2009 6:10 PM:

" I work at Wal-mart and i like my job. But no customers are not always right.And yes management zms and store managers need to learn how to work.when Daniel and Mary Jane were here they were not scared to work.They even ran the registers what up with that instead of calling your workhorses up to the registers why don't you candy and your assistants and your zms get on.Instead sitting in the back in your office or just walking around. "




pissedandconfused wrote on Nov 11, 2009 5:36 PM:

" The new manager is NOT even known to the community. You NEVER see her, if you do she walks the opposite direction or totaly avoids you like a plague! I don't work for Wal-mart but I can assure you that I am tired of all the ticked off employees. They weren't like that until the current manager got there. I'd be mad too if my job was always thrown in my face and NEVER appreciated! "




Former employee wrote on Nov 11, 2009 3:11 PM:

" CALL 1-800-WALMART - COMPLAIN trust me the customer does have the authourity to get things done - plue you get a gift card because management HAS to call you back...
CALL PEOPLE CALL AND COMPLAIN "




Use2livethere wrote on Nov 10, 2009 11:54 PM:

" Wow... are you really suggesting that rather then a customer expecting quality customer service that she should just go some where else? Think about that...As a customer we should expect quality service. The attitude that we can "just go shop somewhere else", is what leads our manufacturing and sales of products to go to other countries. Companies should adopt the attitude that employees are replaceable, but customers are not. I would suggest contacting the GM of Walmart. I am sure they would be interested in your experience. "




get a life wrote on Nov 10, 2009 10:26 PM:

" you are most likely the type that complaints about everthing.I bet anything anyone would do to please you, you would still find wrong.I say that you are just a very unhappy person. "




If ya dont like it wrote on Nov 10, 2009 9:18 PM:

" If ya don't like Walmart there's a real easy solution
STOP SHOPPING THERE!! Then you don't have any reasons to complain...LOL I would like to see anyone out there who doesn't shop at Wal Mart!! "




Russ wrote on Nov 10, 2009 7:22 PM:

" It pains me but I must agree with Bwana just on this post. Sourness begets sourness. Try some honey. Might make all the difference in the world. "




Huh wrote on Nov 10, 2009 4:56 PM:

" We live in Gila Valley...d'oh...what mind mentality are you expecting? do de de do do.... "




Tired of Walmart wrote on Nov 10, 2009 3:27 PM:

" Where do I start. I have several issues with Wal-Mart. First, I was trying to by a cake for a birthday party. I waited for about 10 minutes while an employee talked on their cell phone. She finally told who she was talking to, " I have to go". Then she looked at me and said in an angry voice, " what do you want"! I said I needed to buy a cake. She responded by saying, I hope you do not need anything written on it. I told her it is for a birthday. She said, we are notputtinganythingonthecake. "




bwana wrote on Nov 10, 2009 3:27 PM:

" Given the rudeness of the contibutors here, it is no wonder they are the first to complain of rudeness in others. You reap what you sow.
I've always dealt with people as equals regardless of the job they hold and that seems to make a difference in how nicely they react. Imagine that!
Give good vibes with a smile; get good vibes with a smile right back at ya! "




wayne wrote on Nov 10, 2009 1:49 PM:

" Excited to get a camera, I shopped online and found one a Walmart on sale, so my girlfriend and me went down to get it. I stood for about twenty mins looking and smile at the employees. Like hey I want to buy one. My girlfriend stared to get upset. and said real loud. This gentalman wants to buy a camera.
This girl behind there was talking and laughing with three other employees. I said real loud I will spend my money some where else. and we walked I got the same camera at Walgreens. walmart lostallmyshoppingmoney. "




pat wrote on Nov 10, 2009 12:52 PM:

" May I make a suggestion to you people, simply go to the cashiers that have worked there for a long time.You know who they are I think they are the nicest ones there. Oh and quit whining already! If you dont like shopping there then shop at Kmart! Oh thats right I forgot! Kmart closed down not enough business! So quit being a bunch of babies! "




Bre wrote on Nov 10, 2009 8:38 AM:

" I was at Walmart over the weekend, and cashier was yelling across to the other cashier saying " i got so drunk last night ill have to tell you about it when i get a minute", serioiusly?! people need to take pride in their jobs, whether or not they get paid a lot, or how they are treated. I have met some friendly workers their, the produce people are always really helpfull and nice. I think the cashiers are the most irritating. "




... wrote on Nov 10, 2009 2:09 AM:

" WOW...This is rediculous! Walmart is Walmart... you're not gonna change anything with what you're saying. If you don't like it shop somewhere else. There are plenty of other stores in and out of this town. It's not gonna matter whereyou go. Being nice or not there's always gonna be those employees and customers who treat you like crap. Why talk about it and bring your day down? Just forget about it and move on with a better day. Stop gripping and complaining people!! "




pissedand confused wrote on Nov 9, 2009 10:02 PM:

" I have been to ALOT of Wal-Marts. I have worked VERY closely with MANY of the employees. I have been here through three managers and know for a fact that when Daniel was the manager, the store was up in sale by 10% ALL of the time, the employees were happy and people enjoyed going to work. Then when Mary Jane was manager, things still went well. People still enjoyed going to work and didn't hate showing up to work. Mary Jane was always seen at the front of the store and was willing and ready to help! "




Manager Failing wrote on Nov 9, 2009 8:56 PM:

" If she was doing a great job, there would not be so many people who hate working at Walmart and display rude behavior toward customers.

It is her responsibility to ensure that the assistant managers and zone managers treat the associates with respect as well as ensuring that the customers are satisfied. "




silent but deadly wrote on Nov 9, 2009 8:51 PM:

" I dont know who or what possesed this person to write that the store manager is doing a good job! You must have gotten her confused with somone else! Can I get you a kleenex. BROWNNOSER!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! "




phones wrote on Nov 9, 2009 4:30 PM:

" every time i go in to walmart it seems like the managers are always socializing and have their worker bees working their bums off. It is funny because you can tell when someone gets promoted into some type of manager position. it goes to their head and they think it comes with the promotion to treat their subordinates like they are beneath them. i worked as a cashier during the francinera and i am glad that Candy came in and got rid of some of the cancer. she still has lots more work to do "




store manager wrote on Nov 9, 2009 4:24 PM:

" The store manager Candy is doing a great job. She came in and made it know that she expects employees to do their work. She cleaned house of those employees that were there as a social engagement. She has made the assistant managers and zone managers accountable and they do not like it. Because they are unhappy they treat the associates like they are worthless. Ever heard the saying that your employees make you look good? I put blame on the assistants, i have been in the store and heard them verbally abuse associates. "




Needs to be Said Again wrote on Nov 9, 2009 4:16 PM:

" Although it has been posted already, it needs to be posted again:

IF YOU DON'T LIKE SHOPPING AT WALMART, THEN DON'T SHOP AT WALMART.

IF YOU ARE NOT HAPPY WITH THE SERVICE, THEN COMPLAIN TO THE HOME OFFICE AT 1-800-WAL-MART. (800)925-6278 "




Remember wrote on Nov 9, 2009 4:14 PM:

" To all the customers out there, please remember that the person (employee)you are being hateful to is someone's brother, sister, father, mother, grandmother, grandfather, son or daughter. My child works there and I know for a fact that she is a very easy going, loveable and does not have it in her to be ugly to anyone but I have witnessed customers verbally abuse her because she couldn't make their shopping experience what they thought it should be. Remember to treat others as you would like to be treated and remember KARMA will come back to visit you. "




And.. wrote on Nov 9, 2009 8:56 AM:

" What does it matter how much a Walmart employee gets paid, or how many or few days they get for personal time off or sick days? They chose the job KNOWING what it entails. Every person that works at Walmart KNOWS they will be dealing with customers one way or another. Each employee needs to remember they are there to serve the customer whether the customer is nice or not. If they can't handle it, find another job. No need of the company having a bad rep because the employees can't be nice. "




LOL wrote on Nov 8, 2009 11:01 PM:

" Ok, so because things don't go the way you expect them to it is OK to be rude to customers??? Whatever, it is YOUR JOB so GRIN and BEAR IT!!! Or QUIT! Or get FIRED when you get enough complaints because the managers and corporate aren't going ot care that you had a "rude" customer, but they are going to care that you were considered rude while you are being PAID to help all customers!!!! Oh and why doesn't ANYONE know where ANYTHING is in Wal-Mart??? You do WORK there right???? I can't ever find anything anymore! Really frustrating!! "




OUTSIDER wrote on Nov 8, 2009 6:11 PM:

" WE WERE PASSING THROUGH AND STOPPED AT WALMART FOR A FEW THINGS. I NEEDED SOME THINGS ON A TOP SHELF AND YOU CAN READ THE SIGNS TO ASK FOR HELP, WELL, I DID. I WAITED ABOUT 30 MINUTES AND THE YOUNG MAN TOOK HIS TIME TALKING TO A FRIEND. I ASKED ANOTHER YOUNG MAN TO HELP ME AND HE IMMEDIATELY CAME, ASKED IF I NEEDED SOMETHING ELSE. THERE ARE SOME GREAT PEOPLE WORKING THERE. WHENEVER WE PASS THROUGH I ALWAYS LOOK FOR THIS YOUNG MAN AND HE ALWAYS HELPS. WITH A SMILE. "




Norm wrote on Nov 8, 2009 9:59 AM:

" There is a difference, in my book, between grouchy and rude. Anyone can be grouchy,
now and than. Rude is when a handicapped
person hobbles down the aisle and a Wal Mart
Manager, on a Mission of Importance,
barrels down on a collision course with me, clearly expecting me to git out of their way. Customers & their kids do the same, but not just at Wal Mart, in other local stores, too . . . . Give the old and infirm
a break. We Fall, break bones, die. "




PoppieD wrote on Nov 8, 2009 8:59 AM:

" I will bet that 99% of the writers here will be in Wal-Mart this month at least once, so if you are that unhappy, do not enter the doorway, or quit complaining "




To Agree 100 wrote on Nov 8, 2009 8:28 AM:

" I met your rude clerk that has a phobia about getting a divider stick placed on his counter. What is his problem? Afterall we are not trying to abscond with the goods!! What happened to "The customer is Always Right"? Best policy is to avoid his counter like it was suggested by another poster. No need to subject ourselves to such behavior when there ARE other clerks that are cheerful and courteous. We have to give credit and thanks to those who maintain a professional air about them. After all they are performing an honest job. "




cc wrote on Nov 7, 2009 10:32 PM:

" Any comments about walgreens customer service? They seem to have a great selection to choose from "




Russ wrote on Nov 7, 2009 5:47 PM:

" I miss Matt/JoePublic. We could benefit here from his investigatory skills. "




I DK wrote on Nov 7, 2009 3:59 PM:

" TO all you who complain::
I dont care how much time the employees are allowed or if they even get sick pay, if you are sick and work around the public you need to STAY HOME. No matter what job you have. "




TO k wrote on Nov 7, 2009 3:56 PM:

" If you are underpaid and over worked, clock out in a bad mood, or whatever the reason, that's no excuse at all to treat a customer rudely. Maybe the customer you are treating rudely is overworked and underpaid also. Its best that everyone just remember to be kind no matter how you're feeling and treat others as you want to be treated. "




AZ wrote on Nov 7, 2009 3:52 PM:

" If its against store policy to be taking pictures in the building, then why do the photo department people take pics of kids with the Easter bunny? Or some stores you have pics of other associates and managers plastered on the walls. I have a friend that cannot leave her house and when she needs a specific items (like fabric) that cannot be bought online, pictures have to be taken of the fabric to show her later so she can choose what she wants. Is that an exception you're talking about "K"? "




To All Who Complain wrote on Nov 7, 2009 1:06 PM:

" Excuse me? If pay is so bad, why work there? I'm sorry but using the excuse that low pay = bad service is a CROCK OF BOLOGNA. There are plently of nice people needing a job that would be happy for the pay with better attitudes. If the management allows it, then why change? I have been hearing rumors about how bad this Walmart was doing in sales. Guess the answer is right here. There is 1 checker that is the nicest person on the planet and he talks to everyone. He should run the place. "




I agree with Majority 2 wrote on Nov 7, 2009 12:54 PM:

" They should put in a self-check lane since they seem to only want to allow 2 lanes on a busy pay day. I don't know the manager, but I think that the big boss needs to crack the whip. The prices have gone up over $1 plus on some stuff (maybe to pay for their new generic brand). Between 2 weeks ago and a few days ago, a few items went up .50c. Don't blame the economy. I thought this was Walmart, lower prices, what a joke. Prices are squeeking close to their competitors. Seriously. "




I agree with majority wrote on Nov 7, 2009 12:46 PM:

" I have to agree with the majority here. This Walmart is the most unpleasent Walmart to go to. I have shopped at many different Walmarts and this one is really on the bottom of the list of places to shop. I think they really believe that people are desparate around here, so they can do whatever they want. I have a bad experience in there every 3rd time I go. Whether it be unstocked items, bad attitudes, 1 lane shopping with long lines, it really is bad. I have been complaining for a while about it. "




To Agree100 wrote on Nov 7, 2009 12:43 PM:

" Hey, AGREE100, I had the exact same thing happen about a month ago in Walmart. I grabbed the divider myself, stuck it on the conveyer, and there was still 1/2 the conveyer of the other customers stuff on the belt. He grabbed it and put it up. I just picked it up and put it back on and looked at him when he said something about knowing who's was who's. I betcha it was the same person. I thought it was the oddest thing because I never had that happen before. He was grumpy. "




k wrote on Nov 7, 2009 10:02 AM:

" I did forget one thing, it is in the policy about cameras in the store. A lot of stores have banks, and we have had some people come in taking pictures of the bank, only for it to get robbed days later. Sometimes there are exceptions, but it is just a safety precaution. "




k wrote on Nov 7, 2009 10:00 AM:

" I work for walmart, and I believe that a lot of the crankiness comes from how we are treated. There is no "respect for the individual". Our crew all feel worthless when we leave in the mornings after a night of being over worked, and disrespected, but we all need our jobs, and at my store atleast, fake a smile and go on. The "if u don't like it quit", isn't that easy. Not with families to support. Guess we are all just gonna wait for a change... "




all you who complain wrote on Nov 6, 2009 6:19 PM:

" Do you people out there know just how little of pay the workers at Walmart receive?? If you get ill they do not allow sick days you must take your holiday and vacation and I guess be glad you even have that. If an employee is developing your film and the time goes past when their shift ends, they must still stay and work without getting any overtime pay...So the next time you run into an employee thats a little cranky maybe they have the swine flu or worse and couldnt take time off... "




M G wrote on Nov 6, 2009 5:35 PM:

" I agree that going into Wal mart can sometimes take a iron stomach. But as a former associate of the store I can say that I tried really hard to pass on the "Wal Mart" ideal to the customers. But many times the customers were very rude to us. This caused a trickle effect. It's not an easy job. It comes from all over management, the drama within the store itself, and customers that no one can please. But yes there are some associates that are just plain rude, but take into consideration what kind of day theyhad "




Workin at Wally wrote on Nov 6, 2009 3:55 PM:

" Walmart's new motto:

Save Money. Live Better.

It doesn't say anything about not being treated badly. Get over it!

The associates get treated badly by both the managers and the customers and you expect them to be in good spirits.

Others say-If you don't like it, find another job. That is an easy thing to say, but this county is over 15% unemployed. I guess that that does not mean anything if you have a job and are happy with it. "




look around wrote on Nov 6, 2009 2:01 PM:

" I agree with other comments that there are other stores to shop in this valley. Wal-Mart is not the only one! Dollar Tree, Family Dollar, General Doller offer all kinds of merchandise in their stores. I was looking for plain jars with a top for a craft ( not canning jars) and Wal Mart prices were very exorbitant. I found nicer ones at General Dollar for half the price. Go look at their christmas offerings, they are very nice and nicely priced. I also very often go out of town to shop simply because I want a choice. "




To Johnb wrote on Nov 6, 2009 1:16 PM:

" You should have left and gone over to Ace Hardwares paint department, the employees that work there are always asking if you need help and know exactly what they're doing. I'ts a real pleasure to shop there. "




to alice wrote on Nov 6, 2009 10:59 AM:

" it may not be allowed but it sure is being done and by a lot of people and being posted on the different sights. and yes it is inside of wal mart too. "




johnb wrote on Nov 6, 2009 10:36 AM:

" While waiting for someone to help me in the paint dept. I waited almost 30 minutes. Finally, I... yes I, got on the loud speaker and asked for assistance in the paint department, letting them know that I was an irate customer that had waited for 30 minutes. So, with that said, Walmart service is poor. Most of the people there are grouchy and could care less about the customer. "




wishmaster wrote on Nov 6, 2009 8:29 AM:

" Wal-Mart does have some very nice friendly people, but I decided I need to support some of our other local stores. I shop at Dollar General and Bashas'. They both have friendly helpful employees, and I feel they appreciate my business. A lot of their prices are very competitive also. I still do shop at Wal-Mart, I just don't buy everything there any more, but when I go there and see the packed parking lot, and people with cart loads inside, not too many people do shop anywhere else. "




Quit wrote on Nov 6, 2009 8:17 AM:

" If you work there and you dont like it just quit! no one is making you stay. "




AMERICAN wrote on Nov 6, 2009 6:33 AM:

" lead by example!!!!!!!!! the workers work hard. walmart pays alot better than most places. the managment team there is the reason the workers are the way they are. they probably get treated worse than the customers. they probably wouldnt be so rude if maybe we on the outside understood their tiredness "




Alice wrote on Nov 6, 2009 4:50 AM:

" Yes, picture taking is forbidden inside of Wal Mart's walls. They do not want their competition to perhaps see a newly set mod that they could reproduce and take sales away from their multibillions. Wal Mart worships the false idol of money and it comes before EVERYTHING else including treating their associates like human beings. Cranky employees are a result of poor treatment, pressure, threats and poor wages. Pity them for having to work there. Shopping there only fuel Wal Mart. Think about that before you walk through those doors again. "




DMiller wrote on Nov 6, 2009 12:39 AM:

" I may have run across one or two cranky or downright unfriendly employees while shopping at Wal-Mart, but overwhelmingly the cranky, rude and inconsiderate awards go to the customers. The ones with a full cart in the 20-or-less aisle, right in front of an elderly woman with two items. The ones who park in the middle of an aisle to socialize. The ones who scream obscenities at their kids, or ignore them altogether. And put your carts where they belong! Maybe that's why the associates bare their teeth instead of grin... "




TO AGREE 100 wrote on Nov 5, 2009 11:33 PM:

" OMG...the same guy did that to me!! I was so mad!! How funny....he must have issues with the dividers...haha. "




this is to uuhhh wrote on Nov 5, 2009 9:41 PM:

" I looked it up again and typed in FUNNY PICTURES OF WALMART CUSTOMERS. a lot of choices popped up to look thru. they had their site crash but their getting it back up .they had 500,000 viewers. and guess they were not ready for that many. they claim not to be mean spirited in their pic. taking. I used google to look this up. you can read more about this on google. "




Sierra Vista Resident wrote on Nov 5, 2009 8:42 PM:

" They expanded our Target here in Sierra Vista a couple of years ago and I have not shopped at Wal-Mart since. To purchase Guns, ammo and Hunting/fishing licenses I support the local gun shops and Sports stores and get very good service. Buy Made in U.S.A.! "




worker wrote on Nov 5, 2009 5:15 PM:

" Wal mart needs more workers not no more management the ZMS people are a laugh.Get rid of them. Wal mart needs more people that work.Not people that just walk around and do nothing.To the store manager watch your management team they are taking advantage of you and your associates.Is it your store or what open your eyes please.Because in reality its gonna be your job on the line not theirs.THANK YOU. "




associate wrote on Nov 5, 2009 5:05 PM:

" I have worked at Wal mart many years. And i like my job. I like most of the customers the ones that treat you with respect. But i also have had some real cranky and rude customers.Come on people there is not one perfect person in the world.And your are not god to judge If you cant deal with the public stay home and make yourself miserable.And to all you wonderful customers. You are always welcomed we sure love you guys. "




bjmackey wrote on Nov 5, 2009 5:01 PM:

" I went to walmart yesterday to get some things related to his computer..He has DMD and his computer is his life! I wanted some help. Well I had to wait untill the sales assts. stoped complaining about another asst. then butted in to get one question answered. I never did get my other questions answered becasee they went back to their conversation about the other asst. and egnored me like I had no busness interupting them. It's not my problem' if they don't like one of their co-workers,,and it's deffinately not my business.Neadless to say I didn't buy anything.... "




TO WMAssociate wrote on Nov 5, 2009 4:54 PM:

" YOU are the employee. YOU serve the customer. The customer is what allows you to have a pay check on pay days. If YOU are not friendly, nice and cordial to the customer, then YOU won't be the employee anymore. The customer is always right. :) "




WHERES WALDO wrote on Nov 5, 2009 4:48 PM:

" wheres waldo, i MEAN BWANA "




Guns Here wrote on Nov 5, 2009 4:44 PM:

" My Complaint: Be glad that this store even sells guns. Many Walmarts no longer carry guns around the country. "




My Complaint wrote on Nov 5, 2009 3:02 PM:

" I think a country WalMart that takes there guns off display everynight is wrong. I work hard all day and occationally like to go to WalMart and browes. If your not there by 7:00 you lose out. I understand this is the local Managers choice not the companies. If your listening this policy needs to change as it stinks. "




Dont bet on it wrote on Nov 5, 2009 2:33 PM:

" Not always true Myles we have some working at Freeport making more than they should. Just to say. "




myles johnson wrote on Nov 5, 2009 1:45 PM:

" When you pay minumum wage you get minumum minds "




Weary of Walmart wrote on Nov 5, 2009 11:52 AM:

" There's a few good documentaries about Walmart : "Walmart: The High Cost of Low Price."
and....."Frontline: Is Walmart Good for America?" Watch them and educate yourself. "




Mike Daly wrote on Nov 5, 2009 11:33 AM:

" Times have changed and that seems to be the excuse most use for being short tempered. I have found that how I approach something determines the response I recieve. Our society and especially those in sales have forgotten a very important policy in dealing with the public and that is, "the customer is always right". Now whether or not that is the case, it is a good place to start. Yes, there are those who take advantage of the want to please of a good employee, but far and wide, I believe that those folks make up a small percentage. "




workin4myfamily wrote on Nov 5, 2009 10:47 AM:

" I have worked there for 12 years and granted I have bad days and work 2 jobs just to support my family, I still try to be polite to customers. But on the other hand I have been treated rudely for no apparent reason, been ignored because their cell phone was more important because I was nobody important. And been called names because their item rang up wrong. I'm only human like you, I make mistakes too. Don't go in expecting to be disappointed and Do unto others as you would have others do unto you! "




Target wrote on Nov 5, 2009 10:09 AM:

" I know, I use to work for wal-mart for a few years and I use to hate how other employees treated other people or customers. If you are having a bad day don't take it out on others. Remeber you wanted a job. Im just glad i don't work their anymore. From managment to employees think high above others.Why should I waste 15years just to make 15dollors an hr. Remeber you just a wal-mart employee. "




WMAssociate wrote on Nov 5, 2009 9:17 AM:

" I love how the associates are getting pegged as the "cranky" ones. I am one of the MANY nice associates we have at this store. I smile, am courteous, and always ask how the person is doing and what I can do for them. Do I always get a kind reaction? Nope. I usually get stared at like I have 3 heads. It gets worse as the year progresses. By Christmas, im lucky if i even get a grunt as a response. If you want a Nice associate..YOU need to be nice too! "




L Wapnowski... contd wrote on Nov 5, 2009 8:55 AM:

" ...then please step aside and let someone else have it, especially in light of today's economy.On a lighter note, I am still a frequent visitor to Safford because it holds a special place in my heart--mostly due to the people that lived there.It truly saddens me to see and hear how the political and economic structure of this community has turned so many of its citizens into angry individuals. "




L Wapnowski wrote on Nov 5, 2009 8:50 AM:

" My dad was the 1st general mgr of the original walmart that was opened in 1988.At that time, Sam was still alive and the company still lived by his standards.When Sam passed, it all went to h-ll.My dad continued to work for the company for 22 years and, ultimately, in my heart of hearts I know the stress is what killed him.I, too worked as an auditor for them for 8 years and can attest to the horrible working conditions that many of the employees are under.However, if you don't like your job, ..... "




LMG wrote on Nov 5, 2009 8:34 AM:

" I have been in line several times waiting to get checked out while the cashier and another employee are talking. First I thought it was work realted but by the time I approached the register to pay for my items they were talking about this person doing that and this with language that my children certainly did not need to hear. I said "wow, that was uncalled for". They just looked at me and continued. "




Good luck with that wrote on Nov 5, 2009 8:01 AM:

" To TRY WORKING THERE: You work there to serve the customer. It does not matter how rude they are to you, you are paid to give friendly service. Be cranky when you get home, not in the workplace. Your obnoxious comments are the EXACT attitude everyone is complaining about. ~Welcome to minimum wage, you're gonna be there for a while! "




Never Again wrote on Nov 5, 2009 7:55 AM:

" Over a year ago, I had a Wal-Mart cake disaster. I ordered the cake 4 days before I needed it.They called me an hour before I was supposed to pick it up to tell me they didn't have the kit to make it. After going to the bakery to discuss the issue, the bakery manager rolled her eyes, laughed, supported her employees in the same behavior, was childish and obnoxious. Upper mgnmt. starred right through me while I explained their behavior. Nothing was done THANK YOU SAFEWAY FOR YOUR SERVICES! Have not shopped @ Wal-Mart bakery since. "




to Try Working at Walmart wrote on Nov 5, 2009 7:01 AM:

" I was a cashier for 8 years and I know it is not a hard job. Yes, people are rude. Yes, the pay isn't great. But you can still choose to be a decent person and treat others with respect. You could also get an eduction or prepare to move somewhere that more jobs are available. "




look for the good ones wrote on Nov 5, 2009 6:59 AM:

" I have learned which cashiers are competent and friendly. I look for them first and get in that line even if it means a longer wait. I do the same at Bashas and Safeway. "




jms wrote on Nov 5, 2009 6:51 AM:

" I think most Walmarts are like this. When I lived in Tucson I always shopped at Target even though the prices were slightly higher. It was worth it to me to have friendly service, clean stores, and shorter lines. "




boycott wal-mart wrote on Nov 5, 2009 6:44 AM:

" I know it's tough for you Gila Valley folks but you should try to support your local small businesses. No matter how much you complain to wal-mart mngmt as long as the cash is coming in not much will change. Between the grocery stores and the hardware stores you can pretty much buy everthing that you can get at wal-mart, and there's always the internet for stuff you can't. "




jdp contd wrote on Nov 5, 2009 4:38 AM:

" im sure very few of you have legitimate reasons to complain. i can count on one hand the number of times i've seen a safford wal mart employee treat customers bad who didnt deserve it, generally what i see is customers treating these people, who are trying to do their jobs, like servants with absolutely no respect because they feel that they're superior to department store employees. and by the way, the photograph policy is an anti-terrorism measure, look it up. yeah it might be silly but its the same reason you cant go around photographing/videotaping the insides of airports. "




jdp wrote on Nov 5, 2009 4:33 AM:

" most of you people complaining need to get over yourselves, and all the people saying "if you dont like working there get another job" need to realize there ARE NO OTHER JOBS, or most of wal marts employees wouldnt be there. do you really think anyone went to wal mart as their first choice? doubt it, im sure if you asked all those folks in the blue shirts the majority would tell you it was a last resort. and to "china-mart", c'mon, calling it that makes you sound immature and ignorant, youre not funny at all. "




Going China wrote on Nov 4, 2009 11:49 PM:

" The solution is simple; Don't shop at Walmart. It may be an inconvenience to shop at other stores, but at least they appreciate you business.

I remember the days when most of Walmart products were made in the USA. Now, like all the dollar stores, ninety percent of their stuff comes from China or some other third-world country.

We're killing ourselves by supporting these not-so-local merchants. "




TO agree 100 wrote on Nov 4, 2009 10:35 PM:

" I really think I know who you are talking about when you mention the divider thing. I've been to his line a few times and he ALWAYS removes the divider and says he doesnt need it. To save yourself frustration, just avoid his line when at all possible. I am from now on. Easier to find another line then it is to get a manager up there to complain to. "




TO Diana wrote on Nov 4, 2009 10:29 PM:

" There are a lot of rude workers at walmart I will have to agree. If the store wants to keep customers I do believe they need to rethink who they hire and fire those who cannot make the customer happy. Which is the TRUE goal of Walmart. (Or suppose to be) "




AZ wrote on Nov 4, 2009 10:25 PM:

" TO: Try Working at Walmart..If you are not happy with your job, then go find one that you are happy with. Wal-Mart has to have customers in order to stay open. If the store is filled with rude employees like yourself is presenting to be, then no one will shop there and the store will close. Therefore you'd loose your job anyway. If you cannot be nice, then simply smile and walk away or find an employee that can be nice and let them do your job. "




Call Home Office wrote on Nov 4, 2009 9:50 PM:

" Yes, call the 1-800-WAL-MART number with any and all complaints. That is the only way in which things will change in the store.

Keep calling. "




China-Mart wrote on Nov 4, 2009 9:23 PM:

" Where do I start? Just look at the sloppy standards china-mart has for the way people dress. You would be unhappy also if you had to work with such slobs. Low, low standards. I travel quite-a-bit and all of the china-marts are the same. The most common problem is long waits in line, they can't keep enough people working there. I shop at Target, they at least have a dress code, the empoyees don't look like they were found under a bridge. Call or write Target and tell them to build one in Safford. "




Uuuhhh.. wrote on Nov 4, 2009 9:20 PM:

" Yes there is the occasional rude employee at Wal mart....but you will find that anywhere....maybe those of you that find folks rude are just geeting back what you have been getting. I am friendly and have found that 99% of folks are friendly in return.

And Judy....too bad you didnt give us a link on that Wal mart site....sounds like a hoot...people need to learn to laugh at themselves anyway. "




Holiday Season wrote on Nov 4, 2009 7:35 PM:

" I worked at Wal-mart for one year which included the holiday season, after watching the way customers transform into hateful people around Christmas I now dread going to stores during the holiday season. Rude, Hateful customers is what changes the mood of employees, If you dont believe me go to Wal-mart the day after Thanksgiving and watch the fights. "




Shopper wrote on Nov 4, 2009 6:16 PM:

" Safford Wal Mart doesn't have all the cranky, ill mannered employees. Try Silver City. I recently found two of the most ill mannered, and rude people I have ever encouneterd., and they are in all departments. I have been guilty of supporting Wal Mart for quite a while, but when I started not being able to find items and then almost insulted for asking the whereabouts, I decided that the Walton's (and China) didn't need what few pennies I have to spend. I'll spend mine with local people who appreciate it--or do without! "




get paid wrote on Nov 4, 2009 4:43 PM:

" if you have a legitamate complaint, call 1-800-walmart. Leave a message and someone from this store HAS to call you back within 24 hrs. they will invite you in to talk to mngmt and HAVE to offer you a $25 gift card to appease you. if they dont call within 24hrs, they HAVE to offer you a $50 card. if they pay out enough, they'll make some changes. no matter what the complaint, rude staff, no checkouts, etc.. "




judy wrote on Nov 4, 2009 4:29 PM:

" I found a sight on the internet where Wallmart people were taking pictures of the customers and laughing at all of them. Yes just outright making fun of them...The way they dressed wore their hair how heavy they were. So how is this acceptable??? Im only sorry I didnt mark it as a favorite to tell everyone where to look. This was rude and insulting to the customers. "




Agree With Agree wrote on Nov 4, 2009 4:23 PM:

" I believe the management at the Safford Walmart is the problem. I 've been to many other Walmart stores and the checkout lanes are open, the clerks are friendly and the aisles aren't clogged with vendor and stock carts.

If there's a personnel problem, it's up to management to correct it. But if management doesn't care, then chances are the employees won't either.

I try to shop other stores whenever I can. I learned long ago the local Walmart doesn't practice what they preach. "




Just Keep Shoppping at Wally wrote on Nov 4, 2009 4:13 PM:

" If you don't like shopping at Walmart then don't shop there.

Everyone whines about Walmart and they keep shopping there. Stop shopping at Walmart and maybe they will get the message. "




Try Working at Walmart wrote on Nov 4, 2009 4:11 PM:

" Yeah, quit and get another job!

Like there is an overwhelming number of jobs available here!

Get a clue. There are not any choices of employment here. "




to try working at walmart wrote on Nov 4, 2009 3:54 PM:

" if you don't like working there find another job why be rude if you don't like your job quit and let someone who wants to work have it.. "




Sam Walton wrote on Nov 4, 2009 3:53 PM:

" “There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.”

-Sam Walton "




Sam Walton wrote on Nov 4, 2009 3:50 PM:

" "Each Wal-Mart store should reflect the values of its customers and support the vision they hold for their community."

-Sam Walton "




hybridgod wrote on Nov 4, 2009 3:11 PM:

" ...They sure also love catering to the nearby reservation also.....


And your point is? ? ? Thank god you are in Glendale away from all of us you most perfect person in the world! ! "




ac wrote on Nov 4, 2009 2:44 PM:

" If picture taking is against Walmart policy, where do all those funny ones come from on the internet that show The People of Walmart? The employees would have to be yelling at every person that is walking around using their cell phones because they might be taking pictures. They need to re-think their policy. "




hmmmmm... wrote on Nov 4, 2009 2:04 PM:

" We have created a monster. WalMart doesn't have to try to keep customers. I was there Diana. I was not just asked, but yelled at as well. Their donations to the community are a publicity stunt. They are really just there for the money. It is really what we should expect. If you want hometown service, friendliness and integrity, we shouldn't sacrifice all of the locally owned businesses for chains and big box stores. We vote everyday with our dollars. "




AGREE 100 wrote on Nov 4, 2009 1:54 PM:

" I agree! A while back I was in Wal-Mart and started putting my items on the counter. An elderly lady in front of me put up the little plastic divider so they could be divided. The pimple faced check out kids grabbed the divider and put it up. So I got it again and placed it down, only for him to grab it and say to me in a rude tone "I know where her stuff ends...I don't need the divider up here to tell me" He was very rude and hateful. "




Try Working for Walmart wrote on Nov 4, 2009 1:43 PM:

" You try working at Walmart and see what kind of mood you are in every day!

If you don't like it, then don't shop there. Everyone complains and then keeps coming back and spending money to the tune of $80 million per year. "




disgusted wrote on Nov 4, 2009 1:23 PM:

" I totally agree with "I agree" comment. I am so disgusted with the thought of even going to Wal Mart. Its one thing being grouchy but another thing flat out rude. If I am behaving that way I would expect the same return but a person can be as sweet as can be and leave there feeling totally frustrated. I sure hope that someone at the top of the Wal Mart chain will see these posts. I would love to shop locally but refuse to be treated the way my family and friends have by Wal Mart employees. "




Walmart worker wrote on Nov 4, 2009 11:49 AM:

" It is a Walmart policy that no picture-taking. Most retail stores are that way.
If you was a under payed over worked person you all so be cranky also. "




anthony hall wrote on Nov 4, 2009 11:44 AM:

" Well I am so happy to now live back in the city up here in Glendale where I have a nice new SuperCenter Walmart with very kind employees and great customer service...That Walmart in Safford is a joke....They sure also love catering to the nearby reservation also...Every time my wife and I shopped there employees had attitudes and only 3-4 checkout lanes would be open so why have over 20 of them? Good luck Safford and Thatcher residents with that store... "




LocalGal wrote on Nov 4, 2009 11:22 AM:

" I agree with you too, although my experiences have been different from yours. I would love to have other affordable shopping alternatives, but often it's the employees that are the problem, not the company itself. A grouch is a grouch is a grouch, no matter where they work. And the good ones? It's just a shame their attitudes aren't contagious. "




I agree wrote on Nov 4, 2009 11:00 AM:

" I agree with you Diana- I am so tired of Wal-Mart that my family now shops in Tucson at Costco and Target. Wally doesn't get much of our business anymore. "